ER&L 2013
March 17–20, 2013
Austin, Texas
2013 ER&L Online Program Search Tool
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Electronic Resources Workflow Analysis and Process Improvement: Phase 2
Keywords
Electronic resouces workflow management; Process improvement prioritization
Learning Objectives
Following this session, participants will be able to use weighted voting techniques to identify and prioritize recommendations for improvement, explore alternatives to an ERMS, and eliminate barriers to effective communication across departments.
Abstract
Last year, Duke University Libraries’ staff presented their analysis of their electronic resources workflow. This year, they led the Libraries in implementing recommendations and have assessed various workflow products. In their presentation, they will describe the process for identifying the team’s top priorities and the impact of these changes.
2013 Conference Track
Workflow & Organizations
Presenters
![[photo]](https://secure.gravatar.com/avatar/cf597eea34b9a59e76d18a6a216db08c.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Ms Rosalyn Raeford, Duke University")
Ms Rosalyn Raeford, Duke University
![[photo]](https://secure.gravatar.com/avatar/b20cf21fa6e97580cd2e3ace97455c51.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Ms Beverly Dowdy, Duke University")