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ER&L 2013

March 17–20, 2013

Austin, Texas

2013 ER&L Online Program Search Tool

Welcome to the Electronic Resources and Libraries Conference online search tool. Search the speakers, sort by Track, find out which sessions are broadcasting live in the Online confrence... and view the details on the eresources  and digital services sessions at #erl13. 


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You got a problem with that? We’re working on a solution: The Future of e-resource management and troubleshooting in a unified 2CUL context

Tuesday, March 19, 2013 at 3:45 PM–4:30 PM Central Time (US & Canada)
Amphitheater 204
2013 Conference Track

Managing Electronic Resources


problem reports, user services

Learning Objectives

Following this session, participants will be able to:


Presenters from Cornell and Columbia (2CUL) will describe expectations, requirements, and open questions in regard to e-resource management and troubleshooting in a cross-institutional environment. The information sharing and planning in this 2CUL partnership has aided both institutions in realizing efficiencies in managing problems.  Now we are working to frame strategic objectives and tools required for unified e-resource management such as common workflows and a shared LMS.


Susan Marcin, Columbia University
Liisa Mobley, Cornell University
Boaz Nadav-Manes, Cornell University
Jesse Koennecke, Cornell University