S42-01 - With A Little Help: Overcoming E-Resource Management Understaffing

Tuesday, April 5, 2016 at 9:45 AM–10:00 AM CDT
Grand Ballroom
Conference Track

3. Organizational Strategies

Learning Objectives

Following this session, participants will be able to respond to staffing challenges in electronic resource management. and they will be better equipped to handle personnel shifts through collaboration, cross-training, and documentation.

Abstract

There are a multitude of complex tasks for supporting electronic resources that require a well-trained and collaborative staff. These complexities are amplified during periods of continuous turnover and understaffing. This presentation will outline approaches to combating staffing challenges by exploring collaborations, re-evaluating workflows, and preserving institutional knowledge.


*This short talk is part of session "S42 - Staffing"

Presenters

[photo]
Michael Fernandez, American University

Session Materials

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