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S64 - When Numbers Don’t Lie: Telling Not-So-Good Assessment Stories to Faculty and Administrators
Conference Track
6. Scholarly Communication
Learning Objectives
Present library assessment data to administrators and faculty when results show decreases in usage or increases in cost.
learn to examine, assess, and compile data with negative connotations.
Abstract
This presentation will examine ways to present a library’s story to its stakeholders when e-resource data shows downward trends. It will explore potential resistance from telling such stories, and the ramifications in reporting data that may reflect dwindling resource availability or a lower ranking compared to peer comparisons.