1. Managing e-Resources & Licensing

Following this session, participants will be able to identify how to cross-train their employees for e-resource management, and be able to survive a sudden e-resource staff vacancy.

E-resource management is chaotic; libraries are short staffed and under stress. Intota can help by removing siloed job duties. This session will demonstrate how to increase transparency and cross-train your staff with the “hit by bus” model: if you were hit by a bus, would your co-workers survive without you?

*This short talk is part of session "S42 - Staffing"