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S42-02 - Hit by A Bus: Could Your Library Survive without The Staff Who Manage Your ERM?
Conference Track
1. Managing e-Resources & Licensing
Learning Objectives
Following this session, participants will be able to identify how to cross-train their employees for e-resource management, and be able to survive a sudden e-resource staff vacancy.
Abstract
E-resource management is chaotic; libraries are short staffed and under stress. Intota can help by removing siloed job duties. This session will demonstrate how to increase transparency and cross-train your staff with the “hit by bus” model: if you were hit by a bus, would your co-workers survive without you?
*This short talk is part of session "S42 - Staffing"