5. User Experience

Following this session, participants will have an increased understanding of serendipitous discovery behaviors that can inform library decisions about recommendation tools and other customizations to campus discovery services.

When considering researchers’ information-seeking needs, we often focus on search, such as optimizations for Google-type library search. But what about unplanned instances of discovery?

Through a study of undergraduate students and faculty, this talk summarizes common researcher experiences with methods of serendipitous discovery within the scholarly community.