View the accepted and peer-reviewed sessions for the Designing for Digital Conference, April 6-7, 2016.
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D02 - Understanding Understanding: Implementing Design-Focused Service Initiatives at Your Library
mercredi 6 avril 2016 à 10:00–12:00 CDT
Salon D
Keywords
service,service design,UX, design
Learning Objectives
- understand the critical importance of designing physical and digital services from the perspective of the user
- discuss compelling use-cases for design-focused services
- develop effective arguments for convincing administrators and colleagues to adopt a design approach to developing and providing services
- articulate the similarities and differences between various ‘design’ terms such as service design, participatory design, and user-centered design, and user experience design
- apply methods and tools used to collect, analyze, and understand user data
- follow practical approaches for getting started on design projects
Abstract
Interest in ‘design’ as it relates to library services is growing. Come learn how to get started with a service design or other design-focused project at your library. We will provide ideas, advice, and resources to help you get started on scoping, planning, and getting support for your project.