
anticipatory design, personalization, privacy
Anticipatory design is a way to think about using context and user behavior as well as personal data in library web- or service-design to craft a “user experience for one." The excitement about this potential, what's possible, is tempered by what's ethical.
At the end of this session, attendees can expect to have an understanding of the complex boon personalization adds to the user experience -- crafting a user experience for one -- and how libraries might implement these kinds of "anticipatory" techniques without necessarily violating librarianship's unique defense of patrons' privacy. Attendees will learn about the contextual information library websites or apps can glean from users' devices through new HTML5 APIs and how they might be used to personalize an experience in a cool way.