Troubleshooting electronic access issues in an Alma/Primo Central environment
mercredi 4 mai 2016 à 16:45–17:30 CDT
Meeting Room 11
Product or Program Track
Alma
Primo/Metalib
Primo/Metalib
Session Description
During the two-plus years the University of Minnesota has been live on Alma and Primo Central, we have developed a number of workflows, strategies, and tools for troubleshooting access problems in this discovery environment. We will cover common types of access problems, useful tools for diagnosing problem causes, and how to train staff to resolve complex access issue.