Territory Folks Should all be Pals: Qualitative Use of Search Logs to Improve Confidence in and Communication about a Library Discovery Service
Friday, May 6, 2016 at 11:15 AM–12:00 PM CDT
Meeting Room 5
Product or Program Track
General/ Strategic--Not Product Specific
Primo/Metalib
Primo/Metalib
Session Description
The efficacy of library discovery tools can be a contentious topic within libraries. This presentation will describe the use of Primo search logs as a vehicle to encourage constructive conversations across departments in two different university research libraries (University of Tennessee and Virginia Commonwealth University). In particular this project aimed to bring together systems and public service librarians in order to improve communication across departments and the library discovery system itself. Results from each institution will be presented and compared along with ideas future research.