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ACHE 2016

October 17–19, 2016

New Orleans, Louisiana

Responding to Community Needs and Transforming the Degree Completion Pathway

Wednesday, October 19, 2016 at 9:15 AM–10:15 AM CDT
Royal D
Session Type

Thinking (Concurrent Session): 60-75 minutes

Session Description

What happens when your community’s educational needs shift from adults and degree completion to underserved youth and college access? Continuing education units and regional centers adapt! In a relatively short time frame, Grand Valley State University’s regional campus in Holland, Michigan was forced to respond to a rapidly changing target audience. In this presentation, you will learn how we assessed our community’s needs using formal and informal information gathering, as well as how we shifted our institutional programmatic focus from meeting the needs of adult students and converting immediate revenue generating enrollments to collaborating with the intermediate school district and local community college and developing a service-as-recruitment model.

Session Focus
Credit Programming
Student/Client Support Services
Session Audience
Program Directors
Program Staff
Deans & Senior Administrators
Student Services Providers

Primary Presenter

Lisa Miller, Grand Valley State University
Brief Bio

Lisa Miller is the director of Grand Valley State University's Meijer Campus. She has worked in the field of continuing education for over 10 years with experience in new program development, recruitment, retention, student services, and community engagement.

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