Emerging and Future Technologies

Usability testing is too often overlooked as a significant step toward retaining an audience for a digital library website. Attendees will gain tools they need to know what user experience testing is, how it affects digital libraries, and how to integrate iterative design based on usability data into their own digital library.

#erlusability #erl12

Join us at an informal reception hosted by UT Austin on Sunday evening. This is a great even to settle in to ER&L or to see colleagues and friends after attending a pre-conference workshops on Sunday afternoon.

#welcome #erl12

#crosschannel #erl12

Collection Development and Assessment

This presentation describes the pros and cons of various qualitative and quantitative methodologies for analyzing faculty use of library collections. Participants will learn about variables used in calculating ROI and strategies for implementing a similar study at their own institution.

#buildROI #erl12

Collection Development and Assessment

The Journal Usage Statistics Portal (JUSP) provides a single point of access to journal usage statistics reports for higher education libraries in the UK. This paper will outline how libraries are using JUSP to measure value and impact of their journal suscriptions and its implications for the wider community.

#jusp #erl12

Managing e-Resources in Libraries

There's a cornucopia of ERM systems available, and a variety of ways to implement and use an ERMS to derive the greatest value. In a Q&A with panelists from libraries using at least four different ERMS, the session presents an opportunity to learn from your colleagues' experiences as they discuss implementation choices, best practices, and lessons learned with the systems. Product Representatives will also be on-hand to offer input on features and development.

#ermsbuffet #erl12

Collection Development and Assessment

As we better understand the outcomes of discovery services in libraries, we can begin to pinpoint these success stories.  This panel will present how usage reports from their discovery system has been able to drive the collection development process to enhance the process through data-driven decision making.

#analytics #erl12

Collection Development and Assessment

Want to conduct a survey or a focus group and publish the results? Unsure of how to prepare an IRB application to conduct your research? This session covers the preparation a well-written IRB application to conduct human subjects research.

#irb #erl12

Workflow & Organizations

Libraries’ digital resources can benefit from a work-from-anywhere approach. Libraries, however, often fail to consider telecommuting as a tool for employee recruitment and retention. In this session, we will discuss telecommuting’s benefits to your organization and explore issues such as stakeholders’ responsibilities, technical infrastructure and tools, and success strategies.

#telecommuting #erl12

With the right tools, you can save time and money and create the collection that will best serve your users. At the 2012 Electronic Resources and Libraries Conference, EBSCO experts will discuss the successes, challenges, and roadblocks to implementing a collection analysis strategy that successfully employs discovery and usage. Plus, they will offer tips that will help you use this combination to unlock the unlimited potential of your collection — and empower your users. This event is at capacity.

#ebscodiscovery #erl12

Managing e-Resources in Libraries

User group meeting for libraries interested in or presently using the CORAL ERMS.

#coral #erl12

#lightning #erl12

Workflow & Organizations

As the upper range of the Millennial generation reaches their 30s, their place in the library workforce has arrived. This panel explores how to best leverage Millennials and a multi-generational workforce in three key areas of managing electronic resources:

• Workflows
• Technology
• Leadership & Collaboration

#millennials #erl12

Collection Development and Assessment

CSU Fullerton has run two PDA pilots : EBL ebooks, and the CCC’s Get It Now. Although pleased with the outcomes, we needed to control costs. Look at our data, brainstorm ideas for how to use it, and see what we did. Take home ideas for your library!

#datadriven #erl12

Workflow & Organizations

This presentation describes the next steps in the development of a new department in the OSU Libraries focused on connecting the user community to content seamlessly. Workflows were analyzed and radically redesigned to mainstream electronic resource management. Strategies and tools used to engage staff and lessons learned are highlighted.

#radicalredesign #erl12

Scholarly Communication & Licensing

The UCLA Library’s Scholarly Communication and Licensing unit conducts outreach programs aimed at educating the campus about copyright issues relevant to their scholarly work, research, and creative endeavors. This session will highlight our accomplishments and discuss future outreach objectives. We hope to encourage discussion and inspire innovation in copyright outreach.

#copyright #erl12

Workflow & Organizations

This session is a Discussion Session and will be lead by the presenter.  Discovery services (e.g., Summon, Ebsco Discovery Service) satisfies user needs, which makes the pragmatic librarian happy.  However, they undermine the struggle idealist librarians believe is required to learn. In this session, we discuss the advantages and drawbacks to implenting discovery services from these opposing perspectives on higher education.

#erldiscovery #erl12

Workflow & Organizations

At Duke University, a cross-functional team analyzed workflows for all electronic products. The team interviewed nearly forty stakeholders and created and analyzed workflow diagrams. The analysis resulted in recommendations to re-engineer workflows. The presenters will describe the team’s experience in using SharePoint and ImageNow as interim solutions to an ERMS.

#processmapping #erl12

External & User Relationships

This presentation reports on the results of an international collaborative project with 100 libraries to benchmark the marketing of electronic resources. I will describe the impetus for the project, the project planning, the execution and results of this effort. The talk will highlight the collaborative aspect of the project.

#colmarketing #erl12

Scholarly Communication & Licensing

An issue for managing e-resources is licensing. With the proliferation of the eBook, perpetual access, and outright sales returning to the process of acquiring e-resources offer familiar and new information. From a legal overview, one library shows efficiency, and looking ahead to trends from publishers on how  acquiring content evolves. 

#contractlicense #erl12

Managing e-Resources in Libraries

Librarians at the University of Tennessee will discuss preliminary findings of their research on the value of special collections.  They will describe their use of Google Analytics to learn about uses and users of digital image collections from the Great Smoky Mountains Regional Project.

#digcoll #erl12

Collection Development and Assessment

This case study describes the model used by thirty UK libraries to evaluate the impact of cancelling their subscriptions to the Elsevier and Wiley-Blackwell Big Deals. The assumption that Big Deals are always the most cost effective method of providing immediate access to journal articles proved to be incorrect.

#ejournalmetrics #erl12

Emerging and Future Technologies

 SCARLET  is pioneering Augmented Reality (AR) using mobile devices to enhance students’ use of special collections (SC) in libraries; bringing SCs into the age of the app. AR enables students to simultaneously experience the magic of primary materials, whilst enhancing the learning experience by ‘surrounding’ the object with digitised content.

#specoll #erl12

External & User Relationships

With the current textbook affordability crisis in the U.S., what are the possible roles for academic librarians in meeting this challenge? Could our experience with online resources and support for open access, targeted e-resource acquisitions and services, and campus leadership help our students to survive in these economic times?

#affordability #erl12

Join us for our annual Vendor Reception filled with music, drinks, snacks and networking. Chat with vendors at an informal tabletop exhibit... and have a great time!

#receptopm #erl12

What is fair use, and how can libraries use their fair use rights to better accomplish their missions, from preservation to support for scholarship and teaching to digitizing collections for public access? A trail-breaking new document, the Code of Best Practices in Fair Use for Academic and Research Libraries, provides powerful new insights into the ways librarians can apply fair use principles to resolve central and recurring copyright challenges.  Brandon Butler of the Association of Research Libraries, and Peter Jaszi of American University Law School, co-facilitators of the code, will introduce this new document at this event.  They will provide an overview of its contents and discuss how librarians and library staff can use its principles in solving local challenges and improving local policies dealing with copyright and fair use.

Funded by the Andrew W. Mellon Foundation and based on two years of research into the core challenges that libraries face and the considered opinions of librarians from across the country on how best to solve them using fair use, this new code gives librarians tools to help reason through challenging copyright issues.

About these Speakers:

Brandon Butler is the director of public policy initiatives at the Association of Research Libraries (ARL), a group of 126 major academic and research libraries in North America. His responsibilities include analysis and advocacy regarding copyright, privacy and surveillance, free expression, and telecommunications. He also writes the ARL Policy Notes blog at <http://policynotes.arl.org> and the @ARLpolicy twitter feed. He earned bachelor’s degrees in English and philosophy from the University of Georgia, a master’s in philosophy from the University of Texas at Austin, and his law degree from the University of Virginia School of Law. Before working at ARL, he was an associate in the media and information technologies practice at the law firm Dow Lohnes PLLC in Washington, DC.

Peter Jaszi teaches domestic and international copyright law, directs the Glushko-Samuelson Intellectual Property Law Clinic, and writes about copyright history and theory. With Craig Joyce, Marshall Leaffer, and Tyler Ochoa, he co-authored the standard copyright textbook Copyright Law (Lexis, eighth edition, 2010). In 1994 he was a member of the Librarian of Congress’s Advisory Commission on Copyright Registration and Deposit, and in 1995 he was an organizer of the Digital Future Coalition.  He is a trustee of the Copyright Society of the USA and a member of the editorial board of its journal.  Since 2005 he has been working with Professor Patricia Aufderheide of the American University’s Center for Social Media on projects designed to promote the understanding of fair use by creators, scholars and others (see <http://www.wcl.american.edu/pijip/go/fair-use>); their book, Reclaiming Fair Use, was published in 2011. In 2007 he received the American Library Association’s L. Ray Patterson Copyright Award, and in 2009 the Intellectual Property Section of the District of Columbia Bar honored him as that year’s Champion of Intellectual Property. He also received a 2011 IP3 award from Public Knowledge.

#fairuse #erl12

External & User Relationships

The purpose of this presentation is to show how users with disabilities might find difficulties in accessing our e-resources with assistive technology and what we can do to assess those e-resources for accessibility issues.

#accessibility #erl12

Managing e-Resources in Libraries

When e-journals move from one publisher to another, there is often no way to track changes.  Project Transfer was created in 2006 to streamline the communication of change between publishers and libraries.  Over the last five years, Transfer has evolved from it's original incarnation into a valuable tool for both parties.

#projecttransfer #erl12

Managing e-Resources in Libraries

This panel will offer various strategies, practices, and procedures for selecting and managing product trials, soliciting trial feedback from library staff and external stakeholders, recording information about trials and subscription decisions, and other considerations regarding product trials. Panelists will engage attendees to offer additional methods of trial management.

#databasetrials #erl12

Collection Development and Assessment

JSTOR is working on analyzing data from its millions of user interactions to help better understand users, research and teaching. Come learn about our early explorations, how these data can help advise libraries on collection development, and help us shape the way librarians can harness this informtion in the future.

#nextwave #erl12

Managing e-Resources in Libraries

Join a panel of your colleagues to learn how spending money on management and assessment technology while building efficient workflows can actually save money in the long run.  By creating efficiencies you save time that can be spent on higher-value activities and make better decisions that positively impact the bottom line.

#pennysaved #erl12

Workflow & Organizations

Based on questionnaire responses from interlibrary loan sites across the country, this presentation will report on the challenges of sharing electronic journal articles. It will also describe current software, services and programs that libraries are using to manage and fill these requests.

#ejournals #erl12

Collection Development and Assessment

Previous discussions of Demand-Driven Acquisition (DDA) have focused on experimental or otherwise tentative implementations. In this presentation, librarians from Wake Forest University describe how they mined print circulation data and vendor-supplied DDA statistics to make DDA setup decisions with confidence.  The Collections Librarian from the University of Kansas describes how her library combined DDA and Approval, allowing subject librarians to choose a price limit for automatic approval purchases, then loading records for monographs over the price limit into the library catalog as DDA.

#demanddriven #erl12

Collection Development and Assessment

This session is a Discussion Session led by the presenter.  Discussions will touch on the similarities between the business plan of the music industry which collectively chose to ignore consumers' preference for online music over CD's with academic publishers' reluctance to provide alternatives to bundled content. 

#copyrightwars #erl12

Collection Development and Assessment

As web-scale discovery services are more widely adopted, many ask if we really need subscriptions to specialty-subject databases - particularly those with consistently low usage.  Often there's much more to the story than simple usage data.  This presentation will investigate a wealth of  data sources that can provide critically informative information.

#knockdown #erl12

Library as Publisher

#libpub #erl12

Workflow & Organizations

Findings and recommendations of the NISO ERM Data Standards and Best Practices Review announced and discussed by Tim Jewell at ER&L 2010 were published in February as “Making Good on the Promise of ERM: A Standards and Best Practices Discussion Paper.” Two of its key recommendations are that a simpler standard for license expression than either DLF’s ERMI or ONIX-PL should be developed, and focused discussions of workflow support requirements are needed before vendors solidify next-generation ERM development plans. This session will provide an overview of these related issues and current perspectives from the CORAL ERM and Kuali OLE initiatives, as well as invite active vendor and audience response and discussion.

#ermworkflow #erl12

Join this invite only talk with industry veteran Susan Stearns, as she discusses the current state of the e-resource ecosystem: vendors, content providers, and the libraries they serve. Susan will also discuss the Ex Libris approach to e-resource management through our next generation services Primo and Alma. Live Q&A will take place afterwards. This event is at capacity.

Ex Libris Group is a leading provider of library automation solutions, offering the only comprehensive product suite for the discovery, management, and distribution of all materials—print, electronic, and digital. Dedicated to developing the market’s most inventive and creative solutions, Ex Libris leads the way in defining and designing efficient, user-friendly products that serve the needs of academic, research, and national libraries today, enabling them to transition into the future. Ex Libris caters to libraries of every type and size—from single-branch institutions to large consortia. Implemented as stand-alone solutions or integrated with existing environments, Ex Libris products help libraries streamline operations and increase user satisfaction and loyalty. To learn more, visit www.exlibrisgroup.com

#exlibris #erl12

Join a group think exercise on expanding/responding to the TERMS project started by Jill Emery & Graham Stone. The discussion will focus on the six separate TERMS of the ER lifecycle: Investigation of resources, acquisitions of resources, implementation of resources, evaluation and ongoing access of resources, annual review of resources, and cancellation and replacement of resources in small groups and then feed into a larger discussion of the ER lifecycle overall. The current TERMS as outlined here: http://6terms.tumblr.com/ will be the basis of the discussions. All ER&L conference attendees are invited to participate in what is sure to be a lively discussion period.

Discussion Group Leaders

Lee Adams, Golden Gate University: Selection
Carol Ficken, University of Akron: Acquisitions
Jill Emery, Portland State University: Implementation
Galadriel Chilton, Univ of Conn for Annual Review
Anna Creech, University of Richmond: Evaluation
Eugena Beh, Texas A&M University: Cancellation and Replacement of Resources

#terms #erl12

External & User Relationships

The E-Resources Department at Drexel handles all incoming E-Resource access issues from University patrons.  We implemented JIRA project tracking tool to track issues as they arise, and I will describe this process and outline the workflow for addressing access issues quickly and efficiently while providing good service to the patron. 

#issuetracking #erl12

Collection Development and Assessment

This session is a Discussion Session led by the presenter.  Publishers "Big Deals" were supposed to give libraries access to large title sets at economically feasible pricing. However, if the collection does not meet the library patrons' needs (based on usage statistics), and subscription requirements are inflexible, how and when does the deal become untenable?

#bigdeal #erl12

Workflow & Organizations

The panel will discuss two different implementations of new ERM workflows.

The first presentation will cover how the University of Houston Libraries has developed a workflow to
use their ERM and Excel spreadsheets to drive the eJournal management process from acquisition to
access. A review of the literature has shown that there is a struggle in how to translate print journal
management into eJournal management and how the processing of the eJournals should be done. Many
libraries seem to have adapted their print journal workflow to accommodate the influx of eJournals, but
that doesn’t necessarily take into to consideration that some of the practices do not necessarily lend
themselves to eJournals, such as claiming and check in. Attendees will learn that providing access to
the subscribed resources can be achieved via a channel of shared process, transparency, decent tracking
and collaboration.

The second presentation will discuss Tulane University’s implementation of Coral, by Notre Dame. The
session will show the steps that Tulane took to evaluate and improve workflows and how they used the
new ERMS implementation to foster communication and collaboration around the library.

#ermsworkflow #erl12

External & User Relationships

In Fall 2011, librarians at Bowling Green State University in Ohio competed in a “Biggest Loser”-style competition to promote twelve underused databases. The database with the biggest percent gain in use (over Fall 2010) was the winner. This presentation will outline the project and examine its signature successes and failures.

#promotedata #erl12

Collection Development and Assessment

Why are colleges and universities increasingly interested in collecting undergraduate research? Do libraries have a responsibility to facilitate this collecting activity? What technology and intellectual property challenges are presented when collecting undergraduate research? This panel will address these questions from multiple perspectives within the academy and invite audience discussion.

#undergradres #erl12

Workflow & Organizations

When an electronic resources librarian resigns, information about the library's electronic resources may be lost when that individual's email account is closed, even when an ERM is in use.  Libraries can reduce this information loss by following certain practices and using computer-based tools.

#turnover #erl12

Emerging and Future Technologies

This session showcases the OCLC WorldShare Platform and provides practical demonstrations of apps available from the University of Tennessee Chattanooga and other libraries and their industry partners such as Amazon and the New York Times. Participants see what's possible through the Platform to achieve efficiencies in selection and acquisitions workflows, among others.

#libraryapps #erl12

Managing e-Resources in Libraries

As libraries purchase more ebooks, ensuring their longterm preservation is key. Some can be preserved using standards created for journals, but ebooks with dynamic/enhanced content, often more like databases, require further development. Learn how CLOCKSS preserves ebooks, and why publishers and libraries find ebook preservation to be so essential.

#preservation #erl12

Managing e-Resources in Libraries

This session is a Discussion Session and will be lead by the presenter.  Are you thinking of piloting Patron-Driven Acquisition in your library? In this session, we share our experiences with PDA. We will lead a discussion on the implementation decisions for selection and workflow and the differences and similarities between patron-selected vs. librarian-selected titles; and usage of electronic vs. print titles. 

#librarypda #erl12

Managing e-Resources in Libraries

Account confusion appears to be a frequent occurrence for institutional subscribers of electronic content. While the reasons vary, the issue prompts the question if identity management services would be feasible. This panel explores the issues from the publisher and subscriber angles and hopes to generate ideas for moving forward.

#identity #erl12

Scholarly Communication & Licensing

In 2010, the University of California boycott threat against the Nature Publishing Group once again brought the vexed issue of open access, scholarly communication and all attendant issues to the fore. 

The nexus of economic pressures, the scholarly marketplace, current social and intellectual climate and emerging information services form an unstable and precarious environment for scholars, librarians and publishers alike.

This presentation will examine the current state of play of efforts to enhance open research and open access. It will include a discussion of government policies, commercial publishing protocols, and various campus initiatives and will highlight opportunities for librarians and scholars to collaborate in new ways to produce sustainable scholarly publishing models.

#scholarlycomm #erl12

Managing e-Resources in Libraries

The purchase of e-books via a patron-driven
or demand-driven model has become more common in
academic libraries, whether as a pilot project or an ongoing
service.  This program provides an overview of how a demand-driven
acquisitions service can be integrated into a library’s overall
collection development strategy for electronic books.

#ebooks #erl12

Collection Development and Assessment

Consortial ebooks collecting has been limited primarily to the 'Big Deal' packages over the past decade.  Recently, new consortial interest in ebook collecting has exploded.  Unfortunately, business models have not kept pace with technology dashing high expectations.  A panel of publishers and librarians will discuss the challenges.

#consortia #erl12

Emerging and Future Technologies

Are you getting results from your substantial investment in a discovery service? Librarians from two universities will outline assessment projects to answer this question. Ryerson University asked students about their use of Summon in their research. North Carolina A&T State University tracked several metrics to gauge effectiveness and usage.

#evaluation #erl12

Emerging and Future Technologies

The Global Open KnowledgeBase (GOKb) is a joint project between Kuali OLE and JISC to develop a freely available, community maintained knowledgebase to support e-resource lifecycle management in libraries.

#GOKb #erl12

Collection Development and Assessment

Using three years of data for two large collections of e-books, this study analyzes the degree to which use of one format relates to availability and use of the other format. ILS circulation statistics, publisher-supplied usage data, and Google Analytics will be analyzed to provide a comprehensive overview.

#ebookpbook #erl12

Workflow & Organizations

In 2009, Boston College Libraries joined Ex Libris to develop its unified resource management system, Alma. Two and a half years later, Ex Libris has completed the initial development of Alma and is readying the solution for general availability. Through this session Boston College will share their experiences working with Ex Libris as a development partner for Alma and describe how Alma will change the way academic libraries manage e-resources and serials.

#alma #erl12

Library as Publisher

Libraries are an untapped partner in conducting digital scholarship. While we are often recognized as partners in teaching, our role in digital scholarship is less clear. There are many exciting opportunities for librarians to extend our expertise by building vital campus partnerships and integrating data services into researchers' scholarly practices.

#curation #erl12

Scholarly Communication & Licensing

Libraries have quickly embraced demand-driven acquisition (DDA) as a method for building e-book collections. DDA has the potential to radically transform how academic libraries build collections and to significantly alter the scholarly communication landscape. A librarian, a publisher, and an approval vendor will explore how DDA may impact scholarly publishing.

#erljustintime #erl12

Collection Development and Assessment

We know about COUNTER; we're familiar with SUSHI. But who has statistics for patron access to free resources? [crickets chirping here]. Learn how to track clickthroughs and make use of these statistics in decision-making. Instructions will be provided so that anyone can implement this in their online catalog.

#stats #erl12

Managing e-Resources in Libraries

#niso #erl12

Facilitated by Jill Emery.  Karen Schneider, Char Booth & Bonnie Tijerina will chat about leadership to close the conference on Wednesday, April 4.

Now more than ever, librarianship needs leadership, inspiration and passion at every career level.  Come hear the stories, words of wisdom and advice from three leaders in different phases of their career. 

Karen Schneider has been a technology leader in the profession and now leads a library in Oakland, CA with great success.

Char Booth leads with inspiration, passion and just plain hard work and has forever changed the way our profession does and evaluates instruction.

Bonnie Tijerina leads with action, diligence and groundedness and will share the ER&L story in this panel.

#libleadership #erl12

External & User Relationships

Librarians negotiate daily with a myriad of disparate groups, and each group presents unique challenges on the road to a successful agreement. The presenters will address personal factors that influence negotiation, such as conflict resolution style and gender; institutional factors, including institutional goals; and economic factors, including economic forces. Presenters will share tips, secrets, and stories they've accumulated along the way in sharing how to be better negotiators with their vendors and also with their internal constituents. This workshop will help librarians understand where they are in the marketplace and how to use their respective positioning to negotiate better.

#erlnegotiating #erl12

Scholarly Communication & Licensing

This half-day workshop will provide licensing “beginners” with the tools needed to navigate successfully through the licensing workflow. The course will provide definitions for commonly negotiated terms and conditions, and will help you determine why they are important to your library. The discussion will also include a review of licensing standards and best practices, negotiating strategies, and a license mapping exercise.

#erllicensing #erl12

Emerging and Future Technologies

Micropayment services, such as iTunes, altered how we purchase digital media, but these services could alter academic libraries' business models. As the first academic instution partnership with DeepDyve, TCNJ is assessing how patrons utilize article rental services and its impact on acquisitions, collection management and document delivery.

#articlerental #erl12