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ER&L 2014

March 16–19, 2014

Austin, Texas

Electronic Resources and Libraries/ ER&L Program Search Tool

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A Long Term Strategy for E-Resources Workflow Management

Wednesday, March 19, 2014 at 8:30 AM–9:15 AM CDT
Grand Ballroom
Conference Track

1. Managing e-Resources & Licensing

Keywords

cross-functional workflow team; electronic resource management

Learning Objectives

understand the benefits of making ongoing workflow oversight an integral part of a comprehensive e-resource management operation, implement successful strategies for identifying how existing workflows are impacting various stakeholder groups, apply ideas for promoting workflow awareness and understanding through outreach activities

 
Abstract

The University of Michigan Library assembled a standing cross-functional team to provide assessment and oversight of e-resources workflows. We will describe the team’s scope and strategy, challenges and successes, use of focus groups, and outreach efforts to establish and sustain a culture of workflow efficiency in the Collections Division.

Online Conference

Online Conference Session

Presenters

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Pam Mackintosh, University of Michigan Library
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Heather Shoecraft, University of Michigan Library
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Emily Campbell, University of Michigan Library
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Rafael Escobar, University of Michigan Library
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