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Never Mind, I'll Just Buy It: Why Users Won't Jump Through Library Hoops
Conference Track
5. User Experience
Keywords
e-books video
Learning Objectives
By the end of this session, participants will be able to describe at least two major differences between users’ experiences with “real world” resources and library resources.
By the end of this session, participants will be able to appreciate why users may value ease and convenience highly enough to pay for access instead of using freely available resources from their libraries.
Abstract
Via an entertaining compare and contrast, presenters will explore disconnects between e-books and streaming video available via library resources compared to “real world” resources such as Netflix and Kindle e-books. The purpose is to illustrate how library resources and commercial resources aim to meet user needs in radically different ways.
UX Day
UX Day at ER&L Session
Online Conference
Online Conference Session