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AAACE 2021 Annual Conference

October 3–8, 2021

Miramar Beach, Florida

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One Key to Moving The Needle: The Art of Empathy

Thursday, October 7, 2021 at 10:15 AM–10:40 AM EDT
Azalea I (105)
Keywords

Empathy, Listening, Understanding, Emotional Intelligence

Session Abstract

This session describes empathy and how it is used to fully understand one's audience.  Especially in the digital space, we are unable or unsure about how to communicate well.  A robust communication begins with empathy and careful attention to the other person.  This session will offer a practice opportunity.

Session Description

Through mini-lecture and question/answer, participants will learn about empathy and listening skills to increase the level and sophistication of their conversations, both in-person and online. The use of empathy increases awareness and understanding of the participants' emotions and statements, thereby enhancing the relationship.

Primary Presenter

Chase, Charlotte, Allegra Marketing Print Mail
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