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2025 Annual Conference

April 15–17, 2025

Omni William Penn, Pittsburgh, PA, USA

IMPORTANT NOTICE: The date, time, and room assignment of YOUR presentation is SUBJECT TO CHANGE.

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Confirm your place in the schedule by following the instructions that were emailed to you. Each presentation must have a separate paid registration. Contact the ACCI office immedicately by email at admin@consumerinterests.org to report any conflict, all corrections to the details of the presentation (including author names and the order they are listed as this is how it will be in the final program), or if you have any questions. Please be sure to reference the session title(s), date(s), and time(s) when you contact us.

P209 Financial Well-Being and Inclusivity in Digital Finance Apps

Wednesday, April 16, 2025 at 5:15 PM–6:15 PM CDT
Room 5 Posters
Short Description

Consumer Reports applied the Fair Digital Finance Framework to evaluate the Safety, Privacy, Transparency, User-Centricity, Support for Financial Well-Being, and Inclusivity of popular digital finance apps. Through app testing and documentation review of banking apps and digital wallets, we found inconsistent availability of digital tools for financial well-being and inconsistent availability of accessibility features across the sector.

Type of presentation

Accepted Poster Presentation

Submitter

Stephanie Landry, Consumer Reports

Authors

Stephanie Landry, Consumer Reports
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