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P209 Financial Well-Being and Inclusivity in Digital Finance Apps
Short Description
Consumer Reports applied the Fair Digital Finance Framework to evaluate the Safety, Privacy, Transparency, User-Centricity, Support for Financial Well-Being, and Inclusivity of popular digital finance apps. Through app testing and documentation review of banking apps and digital wallets, we found inconsistent availability of digital tools for financial well-being and inconsistent availability of accessibility features across the sector.
Type of presentation
Accepted Poster Presentation