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D4a Measuring Financial Access Using Financial Services and Products Indicators: An Exploratory Factor Analysis
Short Description
Consumer financial access has been measured through a wide range of financial services and products in the literature, while the psychometric properties of such measures are not clear. This study explores the dimensions underlying consumer financial access related to mainstream financial products and services in the United States. Using Exploratory Factor Analysis (EFA), three factors of 14 financial services and products were extracted, explaining 52% of the cumulative variance. Results suggest categorizing financial products and services into three distinct components: basic banking services (two items: checking and savings accounts); advanced financial services (nine items: retirement accounts, Certificate of Deposits (CDs), investments, disability insurance, life insurance, bank loan, line of credit, financial counseling/coaching, and credit score); and mobile/online banking services (three items: mobile banking, transfer applications, and debit cards). When measuring and evaluating financial access, it is important to include a comprehensive list of financial services and products from these three categories. These findings have significant implications for research, practice, and policy.
Type of presentation
Accepted Oral Presentation