IGeLU 2025

Conference

Can research assistants, like Primo Research Assistant, change the way of searching? Retrieve reliable effective results with less hallucinations. AI tools are transforming academic research by offering new search capabilities. This study examines the quality of sources retrieved by research assistants, Primo and others,  and how it compatible with the query.

Although AI integration has more challenges than opportunities the benefits are overcome either in technical services, e.g. cataloging, or in reference services. Approximately 25% of libraries utilize AI for tasks such as information restoration and data processing (Ali et al., 2024).

While AI chatbots can improve student engagement and accessibility, there are still concerns regarding the quality, bias, and potential for plagiarism of educational content. The findings indicate that research assistants, like Primo RA, operate in more controlled environments that enable them to provide more reliable, fulltext (if available) results than chatbots.

User Experience / Discovery

Primo / Primo VE