Developing an AI Assessment Strategy: A Case Study using the Primo Research Assistant
Tuesday, September 16, 2025 at 4:25 PM–4:55 PM CEST add to calendar
4 Room 145
Event part
Conference
Abstract
Generative AI (Gen AI) has the potential to offer a more intuitive, meaningful discovery experience. However, it also has the potential to obfuscate and distort information. Given the growing number of AI tools emerging, libraries must balance the need to make discovery both as easy and as accurate as possible. In this presentation, we describe how we developed an approach to assessing user-focused AI tools and our assessment of the Primo Research Assistant. We will discuss common issues with AI, testing and assessment strategies, and what we found in our evaluation of the Research Assistant.
Track
User Experience / Discovery
Products or Areas of Focus
Primo / Primo VE
Presenters
![[photo]](https://secure.gravatar.com/avatar/c6dd8de7dcf96a4a6dba59953a32ab34.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Caitlin Bakker, University of Regina, Discovery Technologies Librarian")
Caitlin Bakker, University of Regina, Discovery Technologies Librarian
LinkedIn URL
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![[photo]](https://secure.gravatar.com/avatar/df85d158f18c220843cce10422f3b3a4.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Dean Mulhall, University of Regina, Library User Services Manager")
Dean Mulhall, University of Regina, Library User Services Manager
LinkedIn URL
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![[photo]](https://secure.gravatar.com/avatar/80862e89d77486418ae2bb20ca2c6b83.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Veronica Ramshaw, University of Regina, Digital Services and Liaison Librarian")
Veronica Ramshaw, University of Regina, Digital Services and Liaison Librarian
LinkedIn URL
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![[photo]](https://secure.gravatar.com/avatar/53ff831cfb8e391a352e67f4b59e353d.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Dale Storie, University of Regina, Associate Dean (Research)")
Dale Storie, University of Regina, Associate Dean (Research)
LinkedIn URL
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![[photo]](https://secure.gravatar.com/avatar/f080c83d0057c55b1c6c4da8092e6c40.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Jim Tait, University of Regina, Library User Services Assistant")
Jim Tait, University of Regina, Library User Services Assistant
LinkedIn URL
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