Unifying Knowledge and Breaking Down Silos: Enhancing Access to Professional Insights

Event Page | Check out the program in the Google Sheet

Our annual event is held in a hybrid format, with most sessions accessible both to on-site attendees and to those joining via Zoom.

Event part

Abstract

This session will highlight the benefits of synthesizing dispersed information across various Ex Libris & community platforms. Unifying data across channels, such as product documentation, Ideas Exchange, and publicly available presentations/articles, can create a more transparent, inclusive, and informed engagement opportunity for librarians.

We will illustrate these ideas using an AI-powered tool—currently a prototype in development—that queries public knowledge using Retrieval-Augmented Generation and OpenAI API to consolidate valuable product and community knowledge with library workflows, while maintaining strict privacy and allowing flexibility and creativity in our everyday tasks.

Join us for an open dialogue on actionable strategies to enhance knowledge sharing, identify priorities, and create a more interconnected and efficient environment for our collective expertise.

Track

Products or Areas of Focus