Event Page | Check out the program in the Google Sheet
Our annual event is held in a hybrid format, with most sessions accessible both to on-site attendees and to those joining via Zoom.
Working Together: Maximizing Value from Customer Care
Tuesday, September 16, 2025 at 1:30 PM–2:00 PM CEST add to calendar
Room 149
Event part
Conference
Products or Areas of Focus
General / Other
Presenters
![[photo]](https://secure.gravatar.com/avatar/d0ae0e75c8661b21d8ce1a8acf9792be.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Martin Büscher, Clarivate")
Martin Büscher, Clarivate
LinkedIn URL
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Moderators
![[photo]](https://8ca84662c5b8f0cff50d-4baaaf97d63fd7b01243e1b1c57f0cc1.ssl.cf1.rackcdn.com/2935/profile_04c39c8e422d710fc5edb212383ab4e7.png "Gijs Noels, KU Leuven/LIBIS, Product Manager")
Gijs Noels, KU Leuven/LIBIS, Product Manager
LinkedIn URL
![[photo]](https://secure.gravatar.com/avatar/4a3073b28fcd1f7d012d7088901eda48.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Knut Anton Bøckman, Royal Danish Library, Product Manager")