Transforming Customer Experience through Service Innovation
Monday, September 15, 2025 at 11:45 AM–12:15 PM CEST add to calendar
Plenary
Event part
Conference
Track
Strategy
Products or Areas of Focus
General / Other
Presenters
![[photo]](https://secure.gravatar.com/avatar/7f171de5c1daaab8c9887dc58ddc25dd.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Luda Soffer, Clarivate | Ex Libris")
Luda Soffer, Clarivate | Ex Libris
LinkedIn URL
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![[photo]](https://secure.gravatar.com/avatar/d0ae0e75c8661b21d8ce1a8acf9792be.png?d=https://proposalspace.com/images/no_photo.png&r=PG&s=50 "Martin Büscher, Clarivate | Ex Libris")
Martin Büscher, Clarivate | Ex Libris
LinkedIn URL
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