New Global Data and Persepectives on Alternative Payments
Target Audience
Intended for a range of stakeholders from merchants who are interested in alternative payments - from the CEO to payments professional professionals. Risk professionals may also be interested to understanding some of the risk mitigation experiences of other MRC members.
Presentation Technical Level
Intermediate - The next step beyond the basics. For attendees with some industry experience.
Summary of Topic
Two-part session split between
- review of new data on scale and distribution of alternative payments - split by geography/sector with trend analysis
- on-stage Q&A with 5 merchants
Data:
- Split of alternatives payments by type and market
- Split of alternatives by sector
- Growth trends & comparisons
- Relative size of individual alternatives
- The most important alternatives in 15 major markets
Q&A:
- Which forms of alternative payment they accept and why
- The good, the bad and the ugly experiences merchants have had
- How to benchmark different forms of payment
- Refunds and payouts with alternatives
- The best ways to mitigate fraud in different categories of alternative payment
- Views on future trends in alternatives globally
Audience Takeaway
White Paper On Alternative Payment Methods Including Full Global Data
Submitters
Mr Gabriel Hopkins, WorldPay
Ms Ellen Morgan, WorldPay
Presenters
Mr Gabriel Hopkins, WorldPay
Title
Presenter Biography
Gabriel Hopkins is VP Product & Proposition at WorldPay, Europe’s leading e-Commerce payments provider.
Gabriel joined WorldPay in 2005 and is currently responsible for the management and development of the company’s range of online payment services, which includes: payment processing, acquiring and risk management services.
His previous experience includes a mixture of technical and commercial roles in eCommerce and payments. In 1995, he worked on the development of one of the first internet portals - The London Mall. Later, at earthport.com, he was the chief architect of an early eWallet solution, which was launched by Egg bank in 2000. He is an active member of the MRC and serves on the Payments Committee.
Cyndi Hoddinott, Expedia
Title
Presenter Biography
Cyndi Hoddinott is Director of Global Payment Operations at Expedia, Inc. She has been employed with Expedia for 9 years and has managed Risk Operational Excellence and Chargeback Operations, and currently manages Global Payment Operations and Relationship Management for all Expedia, Inc. brands. Prior to joining Expedia, she was in Credit and Collections Management and Distributor Chargeback Management. She is the current co-Chair of the MRC Payments Committee.
Jeffrey Thaler, BillTech
Title
Global Head Business Development
Presenter Biography
Jeffrey Thaler is a seasoned business development executive with 11 years of experience in the payments industry. He began his career as an attorney representing entertainment companies such as Fox, Warner Brothers and Time Warner Cable. Today he heads BillTech's business development efforts, providing legal advice as the company's senior in-house counsel, collaborating as a member of the company's senior executive team, working on product development and drafting strategic business agreements.
Nathan Blecharczyk, Airbnb
Title
CTO and Co-Founder
Presenter Biography
Nathan is the technical architect behind Airbnb. A pragmatist who translates vision and design into tangible product through fast iterations, Nathan uses data to identify and pursue high-growth opportunities. Under his leadership, the engineering team has developed a robust, secure marketplace which now facilitates a massive amount of commerce each day.
Nathan got an early start in business and technology when he founded an online marketing company while still in high school. Since then he has worked as a program manager at Microsoft, engineer at OPNET Technologies, and lead developer at Batiq. Nathan graduated with a degree in Computer Science from Harvard University.
Paul Kuykendall, Ticketmaster/Live Nation
Title
Presenter Biography
Paul is a Senior Director at Ticketmaster and has been a technical payment professional for nearly 20 years. Joining the company as a Senior Software Engineer, he expanded and led a highly effective team within the organization, architecting the payment platform and data security initiatives. Ticketmaster’s global operations span 20 countries, processing payment transactions for over 3000 independent merchants and venues. Paul is responsible for payment technology across all of Ticketmaster’s sales channels; eCommerce, phones, retails outlets, venue box offices and mobile platforms. He has been an active member in the MRC and currently serves on the Payments Committee.