2012 MRC Annual eCommerce Payments and Risk Conference

Partner

With more than 30 years experience in the payments industry, Jay brings a pragmatic approach to issues confronting Glenbrook clients in the rapidly changing world of payments.
Before joining Glenbrook, Jay headed Global Payments at Amazon.com where he was responsible for this prominent e-tailer’s payments business. Prior to Amazon.com, he held product and operations jobs at eCash Technologies and eFunds, and spent a significant part of his career at Visa, leading implementation of several strategic projects and having operational responsibility for the acquirer services that Visa offered via Merchant Bank Services.

Research Director

Julie Conroy McNelley is a Research Director at Aite Group, covering fraud and risk management. Ms. McNelley brings to Aite Group more than a decade of hands-on product management experience working with issuers, payments processors, and risk management companies. She managed the product group at Early Warning Services for a number of years. where she was responsible for a suite of fraud prevention services that provided clients with more than US$1 billion per year in loss avoidance. She has been quoted in numerous media outlets, including The Wall Street Journal, U.S News and World Report, American Banker, and NPR.

Head of Global Credit Card Risk Management

Heads global credit card risk management team at Travelocity.com and lastminute.com. Expertise in building global operations for credit card risk and chargeback management as well as delivering innovative risk management solutions to scale for multiple ecommerce sites and processes.
Thought leader on fraud management best practices within the industry and passionate about finding solutions to complex fraud problems.

Andrew Naumann, Director of Product Management and Global Solutions at CyberSource, a Visa company.
Andrew Naumann has focused on using systematic and operational analyses to solve complex fraud prevention issues across a wide variety of industries for two decades. He is responsible for the vision and strategy for CyberSource’s market-leading fraud management and payment security solutions.
Prior to his role at CyberSource, Mr. Naumann led the Risk Analytics team at Microsoft Corporation, designing and implementing risk management strategies and multi-factor screening solutions for that company’s eCommerce portfolio. Prior to Microsoft, he oversaw all analytics, software development, and operations to advance Amazon.com’s global fraud prevention capabilities.
Mr. Naumann has held leadership roles focusing on analytics and forecasting at leading companies such as Time Warner, J. Crew, and Sony Music. He holds a BSE from Princeton University in Operations Research and an MBA in Finance from Columbia University. He serves as a consultant for the Merchant Risk Council’s America’s Advisory Board and was a member of MRC’s Board of Directors (2003-2004).

Director, Market and Customer Intelligence

Since 2000 Doug has managed CyberSource’s market intelligence programs including CyberSource’s annual North American merchant benchmark survey on internet fraud. Doug has presented on eCommerce trends and merchant fraud management practices to a variety of organizations, including the U.S. intelligence community, the Merchant Risk Council, NACHA, the Electronic Payments Association, Brazilian eCommerce Summit, and the International Conference on Operations and Fulfillment.

Prior to CyberSource, Doug was a senior consultant at International Planning and Research, an international marketing consulting firm, supporting clients such as IBM, HP, and Microsoft, with market intelligence and analysis on the Asia Pacific region. Prior to IPR he worked in worldwide market intelligence for Apple Computer for 13 years both in the U.S. and in Europe. He holds a BA and MBA from Southern Illinois University and a Masters of International Management from the Garvin School of International Management – Thunderbird.

René founded Retail Payments Global Consulting Group LLC (RPGC Group – www.rpgc.com), as a specialized consultancy practice in the “card/customer not present” payments and cross-border/international payments. René brings to his Clients all the experiences accumulated from working for PayPal and Amazon.com. At PayPal, René was responsible for managing PayPal's relations with the financial services industry and defining payment strategies whereas at Amazon.com, he was head of Global Payments and responsible for all aspects of payments processing, managing relationships with banks, processors, credit card companies and for driving the adoption of new forms of payment. In his consultancy, René has advised companies like Google, PayPal, Symantec, Cybersource, First Data, Visa International, American Greetings, Netgiro in Sweden and Pago in Germany.
Additionally, René has held senior management positions at Electronic Payment Services, Inc., a leading electronic funds transfer (EFT) processor; GE Capital, an international consumer lending group; and Tandem Computers, a hardware manufacturer of fault tolerant systems heavily used by the payments industry worldwide.
Quoted and published in many industry related publications, René's opinions are highly sought. He has been quoted in publications such as the Wall Street Journal, American Banker, Credit Card Management, USA Today, The Green Sheet, Digital Transaction, and many more. He has also contributed to specialized payment publications such as Association for Finance Professional's "The Exchange", the Canadian Payments Association "Forum", and Wiley Financial Series book "The Future of Finance after SEPA". During his tenure at eBay/PayPal, René filed for patents with the US Patent and Trademark Office for "Unified Identity Verification" and for "Payments Using Funds Pushing".
René received a B.A. in Business Information and Computing Systems and a M.B.A. from San Francisco State University.

Julie Fergerson is one of the industry’s foremost experts on internet payments fraud. Fergerson has 20 years of experience in the online payments and fraud management industry and holds patents for secure transaction order management processing and preventing fraudulent electronic transactions. She joined Ethoca in 2010 to help drive adoption of its collaborative ecommerce fraud prevention platform. Before joining Ethoca, Fergerson was Vice President of Emerging Technologies at Debix and Co-Founder and Vice President of Emerging Technologies at ClearCommerce. She is a co-founder and board member emeritus of the Merchant Risk Council (MRC) and a board member of the Identity Theft Resource Center, where she created and lead the Victim Assistance Program. Fergerson contributes to industry journals, books, websites, and government publications; and speaks at such events as the International Association of Privacy Professionals, National Retail Federation, Electronic Transaction Association, Economic Crime Summit, Mastercard University, Merchant Risk Council, NACHA, NRF Loss Prevention and the National White Collar Crime Conference.

Vice President - Global Services

As Vice President, Global Services, Mr. Glaser leads the CyberSource Global Services organization, which provides consulting, design, integration, optimization and managed services to businesses and organizations worldwide. He is a leading authority on eCommerce payment, reconciliation, security and fraud management process design and implementation. Glaser joined CyberSource in April, 2000. He was named Manager of consulting project management in 2001. In 2003 he was promoted to director of professional services. In January 2006, Dave was named Vice President, Worldwide Professional Services. In 2008, his role expanded to that of Vice President, CyberSource Global Services where he oversees both the Professional Services and Managed Services divisions.

Strategic Evangelist

Jean-Louis Casabonne, Strategic Evangelist, Neustar Enterprise Services Division (formerly Quova). In his role, Jean-Louis is currently responsible for the development of expanded IP intelligence data services for fraud and compliance applications, leveraging the extensive data resources that Neustar has available for these purposes. He was previously the Chief Financial Officer of Quova, working closely with many MRC merchants and solution providers and has been involved with MRC since 2004.

Nathan Grassman manages Neustar IP Intelligence’s Data Analytics Group where he is responsible for overall data quality, research initiatives, and professional services. Nate has been with Neustar (Quova) for four years; prior to this he worked at PricewaterhouseCoopers as an Information Technology Auditor. Nate is currently pursuing a master’s degree in statistics from San Jose State University.

CEO & Founder

Pat is Agari’s visionary leader and a pioneer in the email business. Pat joined IronPort Systems in 2000 and defined IronPort’s email security appliances. He invented IronPort’s SenderBase, the industry’s first reputation service. In 2008, after Cisco’s acquisition of IronPort, Peterson became one of 13 Cisco Fellows. In 2009, Peterson spun-out email security technologies he developed at IronPort/Cisco into a company he founded, Agari, which secures the email channel. He is currently CEO at Agari, formerly Authentication Metrics, Inc. (AMI), and consults for Cisco as a Cisco Fellow. Peterson chairs the technical committee for the Messaging Anti-Abuse Working Group (MAAWG) and holds B.S. and M.S. degrees in electrical engineering from Stanford University.

Manager, Netflix IT Security

Bill is currently the Manager of Information Security and a Security Architect for Netflix Inc., where he oversees compliance and security operations for Netflix's global entertainment service. He established Netflix's information security program including Security Incident Response, a combined SOX/PCI controls framework, cryptographic key management, and is currently implementing trusted infrastructure in the public Cloud. He has 18 years of industry experience in information security architecture and IT operations, specializing in cryptography and networking. He has a CISSP certification, is a member of the RSA Security Conference Program Committee and CISO Executive Forum, and has advised several security startups. Bill also volunteers with his county's Office of Emergency Services where he trains responders to provide coordinated emergency communications during events and natural disasters. He is a graduate of Michigan Technological University, with Electrical Engineering and Business degrees.

Product Manager for Mail & Enterprise Products

Adam Dawes is Product Manager for mail and enterprise products at Google. He brings over 15 years of technology experience and helps to lead Gmail's anti-spam, anti-abuse, authentication enforcement and email delivery efforts. As Director of Product Management at Postini, Adam has spent years on the front lines of email security, spam fighting, and fraud protection from a business, consumer and technology perspective. Dawes is a graduate of Harvard University and holds a Masters of Business Administration from Stanford.

Director, Order Screening

Scott Boding has over 13 years of experience in the development of anti-fraud strategies and rule making. He is a leading authority on the architecture of fraud and fraud abatement. He has played a significant role in CyberSource's growth as an industry leader in fighting online fraud, and has spoken to great acclaim at the Merchant Risk Council for the last two years (2011 and 2010). This will be the first time he has addressed these very advanced topics outside of CyberSource.

Special Agent - Criminal Investigative Division

General Manager, Latin America

Juan Pablo D'Antiochia is the General Manager for the Latin American region at GlobalCollect; a company specialized in providing payment solutions for e-commerce and CNP.

His responsibilities include providing consultancy and advisory services to companies who choose to internationalize their operations in order to reach new markets, the definition of payment strategies by country and development of new payment methods.

Juan Pablo previously served as Product Manager of Payment Services for Citigroup in South America, responsible for credit cards, debit cards and many alternative payment methods. During his career in this financial institution, he participated in numerous projects related to the launch of new products as well as developing strategies to drive growth of existing ones.

Prior to his experience in Citigroup, he was part of the Marketing team at Petrobras, as head of web and digital media channels for 7 countries in Latin America.

Juan Pablo was born in Buenos Aires, Argentina, is an Industrial Engineer graduated from Universidad Católica Argentina and has a Master in Finance from the same business school.

Fraud Analytics Manager, Apple, Inc

At the age of twelve, Tal Tversky's dream job would have been fighting crime using computers, a cross between James Bond and Matthew Broderick from War Games. Somehow, his dream seems to have come true. Tal is the Fraud Analytics Manager at Apple Computer, where he leads a team of data scientists developing analytic solutions to problems that involve fraud, waste and abuse company wide. Tal received a Ph.D. in computer science from the University of Texas at Austin specializing in artificial intelligence and vision. He lives in Austin with his wife and four kids. Shall we play a game?

Sr. Program Manager

Eric Bozinny has been protecting advertisers and others from danger for over 20 years. Beginning his career as a tour guide in the Canadian Rockies, he more than once led rutting elk away from hapless passengers unaware of the imminent physical threat. Later, Eric worked for Razorfish - born as the online advertising pioneer Avenue A - where his team was responsible for the technical implementation of display advertising. After a short stint as a real estate investor nearly destroyed him, Eric joined Microsoft and since 2007 has been the voice shouting loudly to ensure that all stakeholders in the digital marketing world understand the size of the fraud and malware problem.

Management and Program Analyst

Melissa has served with the FBI for 17 years in the Cyber, Human Resources, and CJIS Divisions. The IC3's mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime. Melissa’s primary focus is working with public and private alliance partners to define growing schemes and coordinate involvement with all levels of law enforcement, to ensure on-line activity continues to be safe for both consumers and industry.

Jason Calhoun is the Enforcement Manager at Rosetta Stone, where he is in charge of intellectual property protection and enforcement initiatives, including anti-piracy and anti-fraud programs, copyright and trademark protection and domain enforcement. Jason is also the Co-Chair of the Merchant Risk Council Law Enforcement Committee. Jason previously served as Web Operations and Release Manager, Software Development Manager and Sr. Software/Web Developer at Rosetta Stone and has twice worked at NASA Langley Research Center as a software developer. Jason has a Bachelor’s degree in computer science with a concentration in mathematics from James Madison University.

Todd is the Director of Fraud Prevention and Revenue Assurance for LTD Commodities LLC. Todd has led a successful career path in Security, Fraud Prevention and IT Security the past 25 years. Todd has been in challenging positions with firms such as Motorola Cellular Business, National Security Agency, Whittman-Hart, marchFIRST, Divine Interventures, Pinkertons Security Consulting, and ran his own successful computer forensics firm.

Todd has lived and worked in Asia-Pacific, Europe, Middle East and Central and Latin America.

Todd designed and created a wireless crimes training course for law enforcement that was recognized and certified by the CTIA in the early 1990’s. He has trained thousands of law enforcement personnel at all levels on a global scale. Among other international agencies the program was put in place by both the FBI and The United States Secret Service as part of “wireless crimes” training for all field agents.

Todd holds a Master of Science, Management and Leadership, National-Louis University, College of Business. Also a Bachelor of Science, Criminal Justice Sciences, from Illinois State University where Todd was a 4 year NCAA Student Athlete.

During the past 10 years Todd has enjoyed his role as Adjunct Faculty for graduate level courses at Webster University, DeVry University and Northwestern University.

Todd and his family enjoy volunteering their time to a charity in their community called “Home of the Sparrow”. The charity is a safe haven for mothers and their children who are victims of domestic violence and abuse.

Todd is an MRC Platinum member.

Graduate of West Virginia University with a Masters degree in Political Science. I have been a full time employee of NCFTA since 2007, and prior to that, spent 2 years as an intern and part-time employee of NCFTA. Currently the Manager of the Brand & Consumer Protection Program at the NCFTA. The program has initiatives which focus on the online sale of pharmaceuticals and counterfeit goods, e-Commerce fraud, and mitigation for both individuals and corporations in regards to compromised Personally Identifiable Information (PII).

Mr. Henschel is responsible for providing legal and regulatory advice and counsel to Accertify's senior management team, as well as establishing appropriate contracting, intellectual property protection and data privacy compliance procedures within Accertify.
In June 2011, Mr. Henschel joined as Assistant General Counsel of Accertify, Inc. Prior to joining Accertify, Inc., Mr. Henschel spent four years associated with Latham & Watkins, working in their corporate group with a focus on joint venture, technology, licensing, outsourcing, manufacturing and general commercial contract transactions.
Mr. Henschel was also associated with the New York office of Brown Raysman Milstein Felder & Steiner LLP, again focused on all types of technology and media transactions. He has served as Counsel at MicroStrategy Incorporated, a business intelligence software provider. Mr. Henschel began his career at Wiley Rein & Fielding.

Steve Surdu has been Mandiant’s Vice President of Professional Services since 2007. In that role he oversees all consulting services performed at Mandiant. Steve also leads selected incident response engagements – both payment card industry breaches and national security events.

Steve has thirty years of consulting experience, thirteen years in security. He has experience in financial services, high technology, healthcare, manufacturing, state and federal government, retail and regulated industry.

Previously, he performed custom application development with Accenture and managed vulnerability assessment and incident response engagements at Foundstone.

Steve has a Bachelors in Business Administration from the University of Michigan.

David Fagan’s practice covers national security law, international trade and
investment, and global privacy and data security. Mr. Fagan has represented clients
before federal and state government agencies and Congress in connection with a
range of issues, including regulatory approvals of international investments, national
security-related criminal investigations, high-profile congressional investigations, and
federal and state regulatory and enforcement actions in the data security area.
On investment issues, Mr. Fagan has represented foreign and domestic clients in
various industries (including defense, software, information technology,
communications, energy, aviation, maritime transportation, ports, and
biotechnology/pharmaceuticals) in securing the approval of the Committee on
Foreign Investment in the United States (CFIUS), as well as in connection with
ongoing compliance matters related to mitigation agreements with CFIUS. He also
frequently handles matters related to the mitigation of foreign ownership, control or
influence (FOCI) under applicable national industrial security regulations.
In the privacy and data security area, Mr. Fagan counsels clients on assessing data
security practices, developing and implementing information security programs, and
complying with federal and state regulatory requirements, as well as on transactional
matters involving the transfer of personal data. Mr. Fagan also has been counsel to
companies in dozens of data security breach matters involving millions of affected
consumers.
Mr. Fagan has written extensively on national security, foreign investment, data
security, and cybersecurity matters, and is the author of the chapter on “The US
Regulatory and Institutional Framework for FDI” in the book Investing in the United
States: Is the US Ready for FDI from China?, a leading treatise on Chinese
investment in the United States. Mr. Fagan also is an Adjunct Professor of Law at
Georgetown University Law Center, teaching a seminar on “National Security Law
and the Private Sector."

Changing the world - or at least changing the payments industry - has been the driving force for David since the TransArmor solution was conceived between First Data and RSA Security. David’s deep security domain expertise and passion for applying innovative technology to create new business models made me a natural fit and a key member of the team that brought the solution from concept to market launch within a year.

David is a Director in the Solution Consulting practice at First Data, focused on improving the security and compliance posture of clients globally as he promotes the secure infrastructure pillar of Universal Commerce – secure payments across any form factor, anytime, anywhere.
"Partnering with industry players across the payments value chain has taught me that the payments space is much more complex than anyone outside the industry can appreciate, but adding value by reducing the security and compliance risk for our customers can be extremely rewarding if everyone understands that better payment security protects all of us."

David holds a Global Executive M.B.A. from the Robinson school of business at Georgia State University, and continues to learn daily from colleagues and partners. He lives in Atlanta with his wife, two sons, and a Weimaraner.

Group Head and Senior Vice President of Mobile Product Development

James Anderson is group head and senior vice president of Mobile Product Development. In this role, he is responsible for developing all mobile payment products, including proximity payments, remote payments, and mobile authentication services. In addition to leading MasterCard’s mobile product development, Mr. Anderson provides support to sales and business development activities around the world.
Mr. Anderson has spent his career at the intersection of mobile, payment, and Internet technologies in the functional areas of Product Development and Business Development. He is Vice Chairman of the NFC Forum.

CEO

As Secretary of the U.S. Department of Homeland Security from 2005 to 2009, Mr. Chertoff led the country in blocking would-be terrorists from crossing our borders or implementing their plans if they were already in the country. He also transformed FEMA into an effective organization following Hurricane Katrina. His greatest successes have earned few headlines – because the important news is what didn’t happen.
At Chertoff Group, Mr. Chertoff will provide high-level strategic counsel to corporate and government leaders on a broad range of security issues, from risk identification and prevention to preparedness, response and recovery. “Risk management has become the CEO’s concern,” he says. “We help our clients develop comprehensive strategies to manage risk without building barriers that get in the way of carrying on their business.”
Before heading up the Department of Homeland Security, Mr. Chertoff served as a federal judge on the U.S. Court of Appeals for the Third Circuit. Earlier, during more than a decade as a federal prosecutor, he investigated and prosecuted cases of political corruption, organized crime, corporate fraud and terrorism – including the investigation of the 9/11 terrorist attacks.
Mr. Chertoff is a magna cum laude graduate of Harvard College (1975) and Harvard Law School (1978). From 1979-1980 he served as a clerk to Supreme Court Justice William Brennan, Jr.
In addition to his role at Chertoff Group, Mr. Chertoff is also senior of counsel at Covington & Burling LLP, and a member of the firm’s White Collar Defense and Investigations practice group.

Mr. Boback has become one of the foremost experts on the security and identity theft risks associated with P2P file-sharing networks and the internet threat landscape. Mr. Boback has been featured on various national and international news organizations including CNN, Fox News, NBC’s Today Show, CNBC, USA Today, Wall Street Journal, Washington Post, LA Times, and several others discussing the problems of inadvertent sharing and its consequences. Mr. Boback has also counseled industry leaders in the Global 1000 and government officials both in Europe and the United States as to the best methods to prevent such disclosure from devastating their respective organizations. He has also been sought out numerous times as a panelist and a featured speaker at Global Conferences on Corporate Risk, Corporate Security, and Identity Theft. Mr. Boback graduated from the FBI Citizens Academy and has trained thousands of law enforcement personnel on cyber-crime, identity theft, and medical fraud as a keynote speaker through the FBI Law Enforcement Executive Development Association (FBI LEEDA). In addition to briefing global law enforcement, federal agencies, and defense contractors on national security risks posed by file-sharing exposure, Mr. Boback has testified before Congress on three separate occasions, most recently in 2009 before the House Committee on Oversight and Government Reform.
As Co-founder and Chief Executive Officer of Tiversa Incorporated, Mr. Boback conceptualized the problem and strategic challenges that the industry was facing and structured the development of the cutting edge solution. Under his direction, Tiversa had worked with the many corporations in the Global 1000. He was instrumental in aligning the highly talented management team necessary to fully recognize and address the significant, yet largely unknown, problem. Mr. Boback, along with his executive team, has built Tiversa from a concept of copyright protection and security into a successful corporation providing security services and identity theft solutions to multinational clients spanning across several continents.

Founder, Chairman and Chief Innovation Officer

Ori Eisen has spent the last fifteen years in the information technology industry, and is respected for his business knowledge and leadership. His background includes an in-depth application of innovative solutions for preventing business to consumer e-commerce fraud.

Prior to launching 41st Parameter, Mr. Eisen served as the Worldwide Fraud Director for American Express focusing on Internet, MOTO and counterfeit fraud. During his tenure with American Express, Mr. Eisen championed the project to enhance the American Express authorization request to include Internet specific parameters.

Prior to American Express, Mr. Eisen was the Director of Fraud Prevention for VeriSign/Network Solutions. By developing new and innovative technologies, he skillfully reduced fraud losses by over 85 percent in just three months.

Mr. Eisen has an extensive background in developing system infrastructure and implemented solutions, and he is highly regarded in the information and payment technologies industry as a noted leader and technology innovator. Based on this reputation Mr. Eisen is often quoted by industry insiders, and receives numerous invitations to appear as a keynote speaker for industry events and conferences. Mr. Eisen is a founding member of the Merchant Risk Council and is currently serving on the Americas Advisory Board.

SVP, Global Products

In December 2006, Dan took on the role of Senior Vice President of the Global Products team within the Payments Division.

Formerly the Vice President of Sales Engineering & Product Management within the Telecommunications Services Division of TNS, Dan has been with the company since 2001, holding various positions in consultative solutions engineering and product strategy. Before joining TNS, Dan was the Director of Product Management at Fastcomm Communications (currently Encore Networks) in Dulles, VA.

As the SVP of Global Products, Dan leads a team of 20 plus staff responsible for working with the regional general managers within TNS’ Payments Division to develop and implement product and marketing strategies, equipping the sales teams with messaging, tools, pricing, and contracts, and providing consultative technical support and project management to pre and post-sales customer engagements. As part of his role, Dan enjoys the challenge and responsibility of working with the regional teams and other stakeholders to identify new market opportunities and influence how product development resources are allocated.

Dan received his bachelor’s degree in electrical engineering from Virginia Tech University.

He is based at TNS’ Headquarters in Reston, Virginia and resides in nearby Bristow with his wife and three children. When not at TNS, Dan enjoys watching his kids’ athletic activities, spending time with his family, golfing and travelling.

Travis Lee is the Director of Product Marketing For Transaction Network Services Payments Division in North America. He has worked in Product Marketing and Product Management roles with TNS, AOL, LexisNexis and other companies for 15 years.

His emphasis at TNS has been on guiding the product direction and market needs for the payments solutions at TNS which include eCommerce – Card Not Present and Card Present gateway services as well as payment communication security and services. As one of the leading eCommerce gateway providers in the world, he has been involved in understanding the problems merchants and providers face in combating fraud and mitigating risk.

Sr. Director, Product Management

Dayna Ford oversees product management for CyberSource’s payment management solutions. Her 20+ years of technology and financial services experience includes positions as Vice President for commercial treasury solutions at Bank of America, and senior product manager for eCommerce payment solutions at Chase Paymentech. Ms. Ford holds a bachelor’s degree in business from Southern New Hampshire University.

Paul is a Senior Director at Ticketmaster and has been a technical payment professional for nearly 20 years. Joining the company as a Senior Software Engineer, he expanded and led a highly effective team within the organization, architecting the payment platform and data security initiatives. Ticketmaster’s global operations span 20 countries, processing payment transactions for over 3000 independent merchants and venues. Paul is responsible for payment technology across all of Ticketmaster’s sales channels; eCommerce, phones, retails outlets, venue box offices and mobile platforms. He has been an active member in the MRC and currently serves on the Payments Committee.

With more than twenty years of product management and operations experience, Stephen Levy has made an indelible impact as a leader with passion and drive for the online space.
As the Global Director of Publishing at NCsoft West his ample contributions span teams from sales and marketing, to manufacturing, to customer service which all produce sustained profitability in the competitive video-games market. Similarly, he leads Business Development in North America and Europe evaluating strategic partnerships, and franchise development resulting in advantageous alliances for NCsoft West, and its four internal development studios. In addition, as the owner of the ecommerce platform he manages all fraud related activities associated with first party sales.
Prior to joining NCsoft, Levy held senior operations and product management positions at Microsoft’s Xbox and Zune groups as well as Amazon.com where he held P&L responsibilities, drove net revenue, and streamlined processes for multiple consumer brands. Before entering the civilian world, Levy was a Flight Engineer for CH-47D Chinook Helicopters in the United States Army Reserves, and served for nearly a decade.
Levy holds a B.A. in Psychology w/ Business Administration Minor from Western Washington University in Bellingham, Washington and is distinguished with his Project Management Professional Certification (PMP).

Manager, Payments and eCommerce Services

Scott is an architect, leader, and subject matter expert in the online payment systems space. He has 10+ years of practical experience in large-scale, multi-brand e-commerce and online services environments.

Fraud Operations Program Manager

A 12 year veteran of Microsoft, Stirling McBride currently manages a team of Investigators and Fraud Specialists who work to protect several of Microsoft’s online businesses. Stirling’s background is strongly rooted in law enforcement serving as both a US Border Patrol Agent in San Diego, California and a Deputy US Marshal in Seattle, Washington. Since arriving to Microsoft in 1999, Stirling has worked hand in hand with Law Enforcement all over the world as he investigated Microsoft software pirates, spammers, phishers, bot herders, malicious software authors and fraudsters. Stirling holds a B.S. in Economic Crime Investigations from Syracuse University and is a Certified Fraud Examiner.

Head of Global Credit Card Risk Management

Heads global credit card risk management team at Travelocity.com and lastminute.com. Expertise in building global operations for credit card risk and chargeback management as well as delivering innovative risk management solutions to scale for multiple ecommerce sites and processes.
Thought leader on fraud management best practices within the industry and passionate about finding solutions to complex fraud problems.

CEO

Anand Goel is the CEO and Founder of Optimized Payments Consulting. Mr. Goel managed the pricing and profitability team at Elavon for four years prior to starting his consulting practice in 2007. Mr. Goel holds a Bachelor of Business Administration degree from the University of Texas at Austin and an MBA with honors from F.W. Olin Graduate School of Business from Babson College.

Danielle Nagao has been with Tickets.com since 2004 where she began as Corporate Controller. At Tickets.com she currently manages global credit card processing, fraud, compliance and client settlement. Prior to joining Tickets.com, Danielle was a Manager at Deloitte Consulting. At Deloitte, Danielle focused primarily on ERP Implementations for multiple industries, including Life Sciences, Public Sector and High-tech Manufacturing. Danielle's core competencies include financial reporting, accounting operations and strategic business analysis.

Robert W Capps II – Senior Manager, Trust and Safety – StubHub, Inc.
Robert has over 15 years of experience in the areas of business strategy, operations, online security, payment processing and anti-fraud – holding a variety of roles with retail, banking and e-commerce organizations across the country. He currently heads StubHub's global Managed Marketplace and Trust and Safety operations.

Carolyn Davis is the Director, Credit Fraud and Loss Prevention at Ticketmaster / Live Nation. She is responsible for the fraud strategy by managing fraud prevention, chargeback management and fraud investigations. She leads fraud projects to implement new processes to increase fraud detection and reduce chargeback exposure across products. After successfully streamlining the fraud and chargeback process in the US, she is now focused on the global fraud strategy. Carolyn began her career in 1996 at Sears National Bank as a Fraud Analyst, where she quickly moved to Fraud Coordinator and eventually Fraud MIS Manager.

Regional Director, North America

Kevin is the Regional Director of North America for ReD. In this role he is the executive responsible for all customer facing activities including risk management, customer service, account management and sales. Kevin has spent over 15 years serving in key executive management and operational positions, in charge of customer account teams and business development initiatives focused on multinational payment processing and fraud prevention services in the telecommunications and ecommerce retail sectors. Kevin has had full accountability for the development, maintenance and growth of the ReD customer base in North America, as well as responsibility for strategic partner relationships across the region. He is a long time supporter of the Merchant Risk Council and was elected to the US Advisory Board in July 2010.

Ryan Maher manages Vistaprint’s global payment processing covering 25 local websites that sell to customers in over 130 countries. In addition to managing Vistaprint’s payment processing relationships Ryan is responsible for creating payment strategies for emerging markets and expanding payment options that help Vistaprint maximize their customer acceptance. Prior to joining Vistaprint Ryan spent five years at Chase Paymentech managing large merchant relationships with an emphasis on international processing.

Ryan received his BS in Public Management from Plymouth State University (NH) and his MS in Organizational Leadership from Southern New Hampshire University. Ryan and his wife Christen live in Manchester, NH with their four children; Cameron, Jordyn, Patrick and Gavin.

William Lambson is the Treasurer at Vesta Corporation. Vesta is a global services company handling close to $3 billion a year in payments. Vesta’s primary clients are telecommunications companys and have recently started to provide similar services for digital goods companies. Vesta’s key markets are North America and Europe with recent expansion into LATAM.

William’s primary focus at Vesta is creating and managing cost effective payment structures to enable and maximize revenue. Prior to joining Vesta, William was the Global Payments Director at Adobe and was very active in the MRC, serving on the Board of Directors and as the Treasurer.”

Director of Market Planning, Identity Management

Kimberly Little is responsible for developing the strategy and guiding product management efforts for the Identity Proofing and Access Management product lines – identity verification and knowledge-based authentication, multi-modal biometrics, and other forms of remote consumer authentication.

With over 15 years of experience leading global business strategy, product management, and technical business and process consulting, Kim’s responsibilities have spanned collaborating on international standards, cross-industry best practices and benchmarking to develop best-of-breed solution offerings.

Kim is a graduate of Vanderbilt University, completing a Doctoral program in Policy Development and Program Evaluation, a Masters Degree in Public Policy, and a BS in Human and Organizational Development. She also holds a MBA from Otterbein College.

Director, Global Credit Card and Electronic Receipts

Having spent over 25 years in various aspects of the payments industry, Sally Baptiste brings a touch of authenticity to her endeavors as she ties together regulation and reality. Strategies for ‘payment processing’ segue into ‘projects on a budget’ in a very deliberate yet delicate manner.
Sally is currently the Director of Global Credit Cards and Electronic Receipts at McAfee, the world’s largest dedicated security technology company. Prior to this posting, she managed payments as Senior Business Manager for AT&T for 9 very acquisitive years as the phone companies re-connected from prior divestitures. Both of these posts in the merchant world saw regulation and security shifts as well as extremely active conversion and CNP growth in general.
Sally started out in the card environment in the 1980’s with Lomas Merchant Services, which later became Chase Paymentech Solutions, and has witnessed decades of industry evolution from both the Acquiring and Merchant perspectives.

Director of Payments Research

Beth Robertson, CCM is the Director of Payments Research at Javelin Strategy & Research. With nearly 30 years of experience in financial services, she has expertise in payments networks, services and strategies, including ACH, card, check and alternative payment systems. Beth serves on the Steering Committee of NACHA’s Council for Electronic Billing and Payment, and she is a permanently Certified Cash Manager. She has delivered numerous executive presentations for clients and at major financial services industry conferences and has been quoted in a wide array of news services and journals.

SVP Account Management

Kristin has over 15 years experience in risk management and payments. In her current role, she is responsible for enabling Accertify Client success. Prior to Accertify, Kristin led American Express’ Fraud Risk Consulting team responsible for working with Merchants to help reduce and prevent fraud while enabling business growth. Kristin also served as Assistant Vice President in Deposit Risk Analysis for Wells Fargo and as Manager of Risk Management for Sprint.

Kristin is a Merchant Risk Council Americas Advisory Board Member, Co-chair of the MRC Education Committee and serves on the Electronic Transaction Association Risk Management committee. She has a Bachelors degree in business from University of Kansas and a Masters degree in Statistics from California State University.

Senior Manager, Trust and Safety

Robert has over 15 years of experience in the areas of business strategy, operations, online security, payment processing and anti-fraud – holding a variety of roles with retail, banking and e-commerce organizations across the country. He currently heads StubHub's global Managed Marketplace and Trust and Safety operations.

Manager

David Whitelaw is a Manager in Edgar, Dunn & Company’s San Francisco office. David has provided strategic guidance to clients throughout the payments value chain, including card brands, issuers, and merchants. He has worked with geographically diverse clients, including those based in the US, Canada, Europe, Asia, and Latin America, affording him a global perspective on unique characteristics of disparate payment markets. His experience spans multiple payment types and product areas, including credit cards, debit cards, prepaid cards, online payments, and mobile and other emerging payments, and covers critical issues in payments, including EMV deployment and merchants' payments acceptance challenges.

Vice President, eCommerce Solutions

Phil Levy is Vice President, Product Management in the eCommerce Solutions group at First Data Corporation. In this role, Phil is responsible for product strategy and commercialization of First Data’s suite of Card-not-Present payment processing solutions.
Prior to joining First Data, Phil led the eCommerce businesses for Fidelity National Information Services (FIS) and eFunds/ClearCommerce. In these positions, Phil was responsible for delivery of payment and risk management solutions to the Retail and Government markets.
Phil has more than 20 years experience in the payments industry and related technology businesses

CTO

Stephen Baumer manages the strategic technology investments, infrastructure and e-commerce platforms of GoPro, the world’s leading activity image capture company. Stephen’s experience prior to GoPro includes both a background in technology and marketing. Starting at Apple Computer after graduating from Georgetown University with a degree in Linguistics, Stephen went on to build technology and business development strategies for growing companies in the SaaS marketplace including Pandora Networks and OpSource UK.

VP Product Management

Peter Liske is vice president of product management at ThreatMetrix. He first served in a customer service role, helping dozens of customers to implement the ThreatMetrix solution. Liske currently collaborates with customers, partners, and product engineering to continually enhance the ThreatMetrix Cloud-Based Fraud Prevention Platform. He has held services and product management roles with several data security and information technology companies and has a CISSP certification.

CEO

ROBERT SICILIANO, CEO of IDTheftSecurity.com is fiercely committed to informing, educating, and empowering Americans so they can be protected from violence and crime in the physical and virtual worlds. His “tell it like it is” style is sought after by major media outlets, executives in the C-Suite of leading corporations, meeting planners, and community leaders to get the straight talk they need to stay safe in a world in which physical and virtual crime is commonplace. Siciliano is accessible, real, professional, and ready to weigh in and comment at a moment’s notice on breaking news.

Detective

A true native to the Northwest, Detective Adam Haas was not only born and raised in the Greater Seattle area, but he has also spent most of his professional career serving the community he was raised in.
Haas studied Sociology and Society and Justice at the University of Washington. Shortly after receiving his degree in 2001, Haas was hired by the Kirkland Police Department where he worked uniformed patrol for the following 6 years. In 2008, he was selected to join the Pro Act Unit where he worked plain-clothes property and narcotics crimes for two years.
After his tenure in the Pro Act Unit, he was appointed Detective in the Investigations Unit where he currently works alongside 12 other detectives. Detective Adam Haas continues to serve and protect his community.

Executive Vice President, Sales & Marketing

Jason brings more than 15 years of product development, direct marketing, sales and entrepreneurial experience to Litle & Co. Jason leads Litle’s Sales & Marketing strategy, which includes business development and sales; product strategy and development; brand awareness marketing and communications; and, partner communities and initiatives. Before joining Litle, Jason served as a Partner of Enflect, LLC which developed several product companies in the payment, loyalty, financial services and software industries. Prior to Enflect, Jason developed Wallaware, Inc., a wireless router company, where he drove the company’s first U.S and International sales, raised several rounds of private equity capital and opened operations in the US and internationally. Before Wallaware, Jason was Director of Wireless and Personalization at Terra Lycos, a top three visited Internet destination. At Terra Lycos he created some of the first wireless portal solutions under the brand Lycos Anywhere® in 30 countries. He also managed Terra Lycos’s Network Personalization products, including MyLycos®, the award winning personalization destination with 20 million registered users. Before Terra Lycos, Jason was instrumental in building INPHO, Inc. (including domania.com, which today is part of IAC’s LendingTree) a pioneer in the Internet real estate space. Jason is a board member of the (MRC) Americas Advisory Board for the Merchant Risk Council. Jason received a BS in Finance and Entrepreneurial Studies from Babson College.

Walt Conway is a Payment Card Industry Qualified Security Assessor (QSA) and e-commerce consultant with 403 Labs applying his 30-years of electronic payments and technology management experience to helping organizations plan, implement, and manage their credit card and e-commerce programs including achieving PCI compliance. Walt spent 11years with Visa, and two years as president of an Internet-based payment processor. He works with a wide range of merchants, payment gateways, and software providers, helping them plan, implement, and manage their payment card and e-commerce programs, including achieving PCI DSS compliance.
In addition to his QSA duties, Walt is PCI columnist for StorefrontBacktalk.com, focusing on issues facing retailers, and he conducts PCI training workshops nationwide. He is a frequent speaker on PCI DSS, security, and ecommerce topics at professional conferences and webinars. Walt writes extensively on PCI compliance for industry and trade publications, most recently completing the Tokenization Buyer’s Guide to help retailers and payment processors implement tokenization to reduce their PCI scope.
Walt and his wife live in San Francisco.

Director of Engineering

Nick Galbreath is a director of engineering at Etsy, overseeing groups handling fraud, security, authentication and internal tools. Over the last 18 years, Nick has held leadership positions in number of social and e-commerce companies, including Right Media, UPromise, Friendster, and Open Market, and has consulted for many more. He is the author "Cryptography for Internet and Database Applications" (Wiley), and was awarded a number of patents in the area of social networking. He holds a master's degree in mathematics from Boston University.

President, Executive Consultant

Mr. Montague is the founder and President of The Fraud Practice. He has spent the last fourteen years working in the eCommerce space. Prior to founding The Fraud Practice he held positions as the Director of Risk Solutions at CyberSource Inc and National Principal at IBM Global Services. Mr. Montague is a published author, having written "Fraud Prevention Techniques For Credit Card Fraud" (published 2004) and “Essentials of Online Payment Security and Fraud Prevention (published 2010), and speaks regularly about eCommerce fraud at such events as the MRC, DRF, NRF, Retail Week, CyberSABOTOGE and Microsoft TechEd.

Gabriel Hopkins is VP Product & Proposition at WorldPay, Europe’s leading e-Commerce payments provider.
Gabriel joined WorldPay in 2005 and is currently responsible for the management and development of the company’s range of online payment services, which includes: payment processing, acquiring and risk management services.
His previous experience includes a mixture of technical and commercial roles in eCommerce and payments. In 1995, he worked on the development of one of the first internet portals - The London Mall. Later, at earthport.com, he was the chief architect of an early eWallet solution, which was launched by Egg bank in 2000. He is an active member of the MRC and serves on the Payments Committee.

Cyndi Hoddinott is Director of Global Payment Operations at Expedia, Inc. She has been employed with Expedia for 9 years and has managed Risk Operational Excellence and Chargeback Operations, and currently manages Global Payment Operations and Relationship Management for all Expedia, Inc. brands. Prior to joining Expedia, she was in Credit and Collections Management and Distributor Chargeback Management. She is the current co-Chair of the MRC Payments Committee.

Global Head Business Development

Jeffrey Thaler is a seasoned business development executive with 11 years of experience in the payments industry. He began his career as an attorney representing entertainment companies such as Fox, Warner Brothers and Time Warner Cable. Today he heads BillTech's business development efforts, providing legal advice as the company's senior in-house counsel, collaborating as a member of the company's senior executive team, working on product development and drafting strategic business agreements.

CTO and Co-Founder

Nathan is the technical architect behind Airbnb. A pragmatist who translates vision and design into tangible product through fast iterations, Nathan uses data to identify and pursue high-growth opportunities. Under his leadership, the engineering team has developed a robust, secure marketplace which now facilitates a massive amount of commerce each day.
Nathan got an early start in business and technology when he founded an online marketing company while still in high school. Since then he has worked as a program manager at Microsoft, engineer at OPNET Technologies, and lead developer at Batiq. Nathan graduated with a degree in Computer Science from Harvard University.

Paul is a Senior Director at Ticketmaster and has been a technical payment professional for nearly 20 years. Joining the company as a Senior Software Engineer, he expanded and led a highly effective team within the organization, architecting the payment platform and data security initiatives. Ticketmaster’s global operations span 20 countries, processing payment transactions for over 3000 independent merchants and venues. Paul is responsible for payment technology across all of Ticketmaster’s sales channels; eCommerce, phones, retails outlets, venue box offices and mobile platforms. He has been an active member in the MRC and currently serves on the Payments Committee.

Agent for US and Canada

David Walker is an experienced payments and fraud executive with a specialty in business development for Global merchants seeking improved results in Fraud screening and Identity verification solutions. Primary focus is on risk management, fraud and reducing costs in the CardNotPresent industry, International Money transfer and the Pre-paid card market.

David has been involved in a number of payment and fraud initiatives over the past 17 years with extensive experience in Fraud Management for the CardNotPresent industry. With his current position with 192Business, David is the US/Canadian Agent for 192Business, with a primary role to offer Strategic Consulting, including formulating plans for fraud prevention and risk mitigation through the Global services of the market leader in global identity verification solutions. With the personal knowledge and extensive experience gained in the fraud and risk management industries, it is his strong belief that the need to add value and improved efficiencies through Identity verification and validation has never been greater for the CNP and card issuing industries.

Sr Manager-Customer Relations

Candace Mitchell has been with American Eagle Outfitters for 12+ years with focus and responsibility for corporate customer relations. In 2004, the role was expanded to include American Eagle’s ecommerce online customer experience. As the Senior Manager for Corporate Customer relations, Candace is responsible for the management of corporate and store customer relations, call center customer experience and fraud process management.

Manager, Fraud and Risk Strategy

Michael Pierce is an industry veteran and subject matter expert in the payments and fraud arena. Currently he heads the fraud and risk strategy department for Sony Network Entertainment, a global online entertainment hub servicing millions of customers.
His talents are lent to this division of Sony which provides downloadable games, movies, music and other digital content to PC’s and proprietary devices such as PlayStation, mobile phones, and portable gaming systems.
Prior to joining Sony, Michael has held executive positions with Blizzard Entertainment , MySpace, Fox Entertainment Group, Bank of America and has assisted in cases with the F.B.I and Navy J.A.G.
In short…he solves problems.

Steve Bauer is an independent consultant at Vortex Payments that has applied 17 years of merchant, B2B, and Issuer payments experience to provide Business and IT services for six (6) years to Global Software Manufacturer, Online Retailer, and Coffee companies, a National mobile location-based services company, and a local yoga studio. Steve has designed and delivered online, mobile, subscription, incentive, instant debit and gift card issuance, and payment and fraud solutions from concept through production in senior and individual contributor roles of director, program, product, process, project, developer, tester, and implementation manager at Washington Mutual, Clearwire, Motorola/4thpass, Amazon.com, eCharge, AOL/Sprynet, Steve is a certified PMP and continues to be a Licensed Professional Engineer in applied Mechanical Engineering where he spent 10 years working in product development delivering solutions from concept through production in Commercial Aerospace, Space, and Interplanetary programs at Boeing.

Global Product & Business Development

Albert Drouart heads up the Digital River Product Management team for Emerging Market Payment solutions. Currently he’s managing Digital River's solutions in Brazil, Russia, India and China among others. Since joining the company in 2006, Albert has lead efforts to extend Digital River’s global reach in payments and to build comprehensive e-commerce solutions for Digital River clients. Prior to joining Digital River, Albert held various development and management positions at Merrill Lynch and various start-up companies working in global transaction, trading/analytics and financial services.

Isaac Oates is the director of payments at Etsy. He is responsible for all business and product development related to payments risk management and processing. Isaac came to Etsy through the acquisition of Adtuitive, a contextual advertising startup which he co-founded. He has held product management and software development positions at Amazon.com, Yahoo!, NCSA and Lucent Technologies. In addition, he served as an intelligence officer in the National Guard and Army Reserve. Isaac holds an MBA from Cornell University and a BS in Computer Science from the University of Illinois at Urbana-Champaign.

VP Global Sales

Rich is responsible for Digital River World Payment's commercial activities on a global basis. Digital River World Payments is a leading payment service provider to merchant’s like Expedia, PayPal, VistaPrint, MaryKay and other leading, internationally oriented eCommerce merchants.
Rich has been involved as a merchant in eCommerce since 1997 and responding to RFP’s as a vendor for 6+ years. Rich’s expertise includes in depth understanding of the payment methods that dominate the global marketplace, the financial institutions that sit behind them, sharing merchant best practices on integrating payment methods into checkout & fulfillment processes, providing consumer insights from multiple markets, and the operations required to support merchants on an ongoing basis.

Jill Thomsen is responsible for the global online payments operations at Corbis, located in Seattle, Washington. Corbis provides digital images, for advertising and publishing on the Internet, magazines, newspapers, books, television and films. For the past 7 + years, Jill has been responsible for expanding the global credit card operations to over 17 countries. Jill is also responsible for adding payment methods, handling chargebacks, fraud prevention, PCI DSS compliance and other regulatory requirements and leads training classes. Jill was on the MRC Chargeback Committee from 2006-2009 and the MRC Education Committee from 2009 to the present and currently is the co-chairperson

VP Client Services & Association Relations

Gabe McGloin is VP Client Services & Association Relations at Chase Paymentech, Europe. With over 11 years experience in European customer-not-present billing and payments, Gabe has spent the majority of his career on the Merchant side of the business, working for US multinational CNP and Ecommerce organisations. This experience is proving to be very beneficial in his role at Chase Paymentech where he is responsible for determining the products that need to be developed to support Merchants who sell goods and services to European consumers. It also ensures a Merchant oriented approach when working with the European Card Associations and Financial Services community. Gabe is a founding member of DRF Europe, and currently sits on the advisory board. Gabe holds a B.A. in Mathematics from the University of Dublin, Trinity College.

Manager, Payment & Risk Strategy, Worldwide eCommerce

As Manager of Payment & Risk Strategy at Symantec, Jennie leads a team responsible for increasing retention and managing costs to optimize subscriber billings and build lifetime value for Symantec’s Norton-branded consumer products. Jennie joined Symantec in 2011, bringing 9 years payment processing experience.

Prior to joining Symantec, Jennie was the Director of Compliance & Chargebacks at Litle & Co, managing Association Compliance Programs, ensuring merchant compliance with Rules and Regulations and assisting merchants with PCI Compliance. Jennie also worked as the Director of Online Payments at Spark Networks, a leading provider of online personal services, whose online dating sites include Jdate for Jewish singles, responsible for all aspects of payments management.

Engineering Manager, Security

Zane Lackey leads the application security group at Etsy, the world’s handmade marketplace. His research has been featured in notable media outlets such as the BBC, Associated Press, Forbes, Wired, CNET, SC Magazine and in 2010 he was named as one of 12 prominent security researchers by Network World magazine. He is a contributing author of Mobile Application Security (McGraw-Hill), a co-author of Hacking Exposed: Web 2.0 (McGraw-Hill), and a contributing author/technical editor of Hacking VoIP (No Starch Press). He holds a Bachelor of Arts in Economics with a minor in Computer Science from the University of California, Davis.

Pat has over 20 years of experience in e-commerce, event ticketing, and software engineering. He is currently the Director of Data Engineering at Eventbrite, a self-service ticketing platform, where he leads the Fraud/Risk, Data Discovery, and Business Analytics teams. Prior to Eventbrite, Pat was Vice President of Software Development for Ticketmaster, one of the world's largest e-commerce transaction companies. At Ticketmaster, Pat was responsible for host system development, where he engineered numerous innovations in the live event ticketing industry. Pat was responsible for creation and implementation of Ticketmaster's ticket barcoding algorithm, the backbone of their secure access control system.

Pat has recently returned to the software engineering after pursuing his passion for poker. In his five year professional poker career, Pat accumulated over 1 million dollars in tournament poker prize money, and is one of a select few poker professionals to have won multiple World Series of Poker bracelets.

Chairman and CEO

Greg has a successful track record bringing innovative solutions to the financial industry. His expertise and entrepreneurial skills are evidenced by his founding of Footprint Software Inc., a financial software company which he started in 1983 and later sold to IBM in 1995. Additionally, Greg founded and was CEO of 724 Solutions Inc. from 1997 to 2001, a wireless software infrastructure provider which he took public in 2000.
Greg holds the 1994 award for Canada's Best Managed Private Company for Footprint Software, the 1995 award for Canada's top 40 under 40 and in 2000 was awarded the Entrepreneur of the Year.
Greg holds a Bachelor of Arts in Computer Science from the University of Western Ontario, Deans List and a double major, Biochemistry and Life Sciences at the University of Toronto. Greg sits on the board of the Ontario Cancer Biomarker Network (OCBN), NoNo Inc. specializing in post stroke neuroprotection and YYZ Pharmatech which develops tools, targets and biomarkers for pharma.

Gordon Dolfie is the General Manager for the Intel® Identity Protection Technology business unit. His team is part of the PC Client Services division, focused on delivering hardware-based security solutions to the eCommerce, Banking, Consumer, and Enterprise markets. Intel IPT provides a more secure, easy-to-use technology that enhances second factor authentication across a wide spectrum of uses, and is built into the hardware that Intel delivers to the PC industry.

Gordon joined Intel in 1982, and has held positions in Finance, Business Operations, Marketing, and General Management during his career. He is based in Folsom, California.

Prior to joining Intel, Gordon earned a BS in Engineering and an MBA in Finance from UCLA.

Vice President, Treasurer

Tim Murphy is the Vice President and Treasurer of Getty Images, a leading provider of digital media worldwide, creating and distributing a range of assets – from royalty-free stock photography and editorial images to footage, music and multimedia – that help communicators around the globe tell their stories. There he has responsibility, among other things for global payments and risk management. Prior to Getty Images, he held positions at Amazon.com, ProBusiness Services Inc. and KPMG Peat Marwick.

President

David Montague is the founder and President of The Fraud Practice. He has spent the last fourteen years working in the eCommerce space, and is well respected for his business knowledge and thought leadership. His background includes an in-depth application of innovative solutions for preventing business to consumer e-commerce fraud. Prior to founding The Fraud Practice he held positions as the Director of Risk Solutions at CyberSource Inc and National Principal at IBM Global Services.

Senior Director, Corporate Counsel

Kjelti Kellough is the Senior Director, Operations and Corporate Counsel for Getty Images where she is primarily responsible for legal and risk issues for iStockphoto.com, an online digital media licensing site, providing user-generated, royalty-free images, illustrations, audio and videos.

Vice President, Technology

Jay Boehm has been with Getty Images for three years as Vice President of Technology. He is responsible for the application development and operations of iStockphoto.com, the industry-changing microstock website. Prior to joining Getty Images, Jay was CTO of Autonomy's ETalk division and global head of Quality Assurance. He lives in Canada and hates thieves with a passion.

Vice President, Sales

Jack joined Kount in 2010 as the Vice President of Sales. He attended the University of Montana earning a Bachelor’s Degree in Communications. He is responsible for business development and sales for Kount. His 15 years of experience in building and leading large account sales organizations has helped several companies accelerate growth and move to leadership positions within their respective industries. Prior to joining Kount, Jack was the Vice President of Sales, North America for CradlePoint, a wireless hardware company, where he directed his team to double-digit growth annually. Before moving to CradlePoint he developed a team of over 70 at Wayport, Inc. (acquired by AT&T) as Vice President of Sales and grew sales from $7M to over $75M annually in less than three years.

Senior Vice President and Head of SpiderLabs

With more than 14 years of information security experience, Percoco is the lead security advisor to many of Trustwave¹s premier clients and assists them in making strategic decisions around security compliance regimes. He leads the SpiderLabs team that has performed more than 1300 computer incident response and forensic investigations globally, run thousands of penetration and application security tests for clients, and conducted security research to improve Trustwave's products.

Prior to joining Trustwave, Percoco ran security consulting practices at VeriSign, and Internet Security Systems. In 2004, he drafted an application security framework that became known as the Payment Application Best Practices (PABP). In 2008, this framework was adopted as a global standard called Payment Application Data Security Standard (PA-DSS).

As a speaker, he has provided unique insight around security breaches, malware, mobile security and InfoSec trends to public (Black Hat, DEFCON, SecTor, You Sh0t the Sheriff, IEEE Malware, etc.) and private audiences throughout North America, South America, Europe, and Asia.

Percoco and his research has been featured by many news organizations including: The Washington Post, eWeek, PC World, CNET, Wired, Hakin9, Network World, Dark Reading, Fox News, USA Today, Forbes, Computerworld, CSO Magazine, CNN, The Times of London, NPR, Gizmodo, Fast Company, Financial Times and The Wall Street Journal.

In 2011, SC Magazine named Percoco Security Researcher of the Year. In addition, he was inducted into the inaugural class of the Illinois State University College of Applied Science and Technology Academy of Achievement.

Percoco is a member of the Dean's Advisory Board for The College of Applied Science & Technology at Illinois State University and a co-creator on the planning committee of THOTCON, a hacking and security conference held in Chicago each year. He has a Bachelor of Science in Computer Science from Illinois State University.

With more than twenty-five years of experience in exploring computer security, Kevin Mitnick is a largely self-taught expert in exposing the vulnerabilities of complex operating systems and telecommunications devices. His hobby as an adolescent consisted of studying methods, tactics, and strategies used to circumvent computer security, and to learn more about how computer systems and telecommunication systems work.

In building this body of knowledge, Kevin gained unauthorized access to computer systems at some of the largest corporations on the planet and penetrated some of the most resilient computer systems ever developed. He has used both technical and non-technical means to obtain the source code to various operating systems and telecommunications devices to study their vulnerabilities and their inner workings.

As the world’s most famous (former) hacker, Kevin has been the subject of countless news and magazine articles published throughout the world. He has made guest appearances on numerous television and radio programs, offering expert commentary on issues related to information security. In addition to appearing on local network news programs, he has made appearances on 60 Minutes, The Learning Channel, Tech TV’s Screen Savers, Court TV, Good Morning America, CNN’s Burden of Proof, Street Sweep, and Talkback Live, National Public Radio, and as a guest star on ABC’s spy drama “Alias”. Mitnick has served as a keynote speaker at numerous industry events, hosted a weekly talk radio show on KFI AM 640 in Los Angeles, testified before the United States Senate, written for Harvard Business Review and spoken for Harvard Law School. His first best-selling book, The Art of Deception, was published in October 2002 by Wiley and Sons Publishers. His second title, The Art of Intrusion, was released in February 2005. Mr. Mitnick’s autobiography was released in August 2011 and is a New York Times best-seller.

Chief Enterprise Risk Officer

Ellen Richey joined Visa Inc. as the global head of enterprise risk in September 2007, and she is now Visa’s chief enterprise risk officer.
Prior to joining Visa Inc., she most recently worked at Washington Mutual Inc., as senior vice president of enterprise risk management and executive vice president of cards services, from October 2005 to June 2006. Prior to that, she served as vice chairman of Providian Financial Corporation, where she had responsibility for enterprise risk management, legal and regulatory affairs, corporate governance and corporate relations, as well as the compliance and audit functions of the company. Earlier in her career, Richey was a partner in the San Francisco law firm Farella, Brown & Martel, where she specialized in corporate, real estate and financial institution matters.
Richey received a B.A. in linguistics and Far Eastern languages from Harvard University and a J.D. from Stanford Law School. She also served as a law clerk for Judge Charles B. Renfrew of the U.S. District Court for the Northern District of California and for Associate Justice Lewis F. Powell, Jr., of the United States Supreme Court.