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2012 MRC Annual eCommerce Payments and Risk Conference

March 27–29, 2012

Las Vegas, NV

Merchant Risk Council Annual Conference
March 27-29, 2012
Wynn, Las Vegas 

Lessons Learned: Combatting Email Channel Fraud

Tuesday, March 27, 2012 at 1:00 PM–1:45 PM PDT
Target Audience

Those familiar with Internet email technologies including SMTP, DNS and TCP/IP, and an understanding of modern email abuse including spam, phishing, viruses, blended threat. Additionally, an audience with knowledge of basic public key cryptography.

Presentation Technical Level

Intermediate - The next step beyond the basics. For attendees with some industry experience.

Summary of Topic

1982 brought us Internet email (SMTP) but 30 years and 500 trillion messages later the spam, phishing, malware and targeted attack plague remains. Join Google, Netflix and leading financial institutions as they share real-world experiences deploying new technologies that secure their email channel at more than 1 billion mailboxes worldwide.

The presentation shares current threats and inadequacies of existing technologies, and how these threats continue to evolve. Google, one of the top senders in the world, will reveal their current status of authenticated and unauthenticated mail, and discuss with the audience how audience members can block unauthenticated mail. Netflix, the world's leading Internet movie subscription service, provides insights into their current email threats and how unauthenticated email enables these breaches.

Further discussion will detail threats to financial services via phishing and targeted attacks with the corresponding fraud impact, support costs and brand damage. The benefit of enhanced cyber-intelligence will be shared along with best practices for creating metrics and integrating with internal infosec teams and external vendors.

Both Google and Netflix provide real world experience showing the success of a protected, authenticated email channel. The presentation shows the next chapters for the new model including enterprise protection against targeted attacks and integration with end-user email clients to increase user trust and enable active content in email.

Submitters

Patrick Peterson, Agari

Presenters

Patrick Peterson, Agari Data, Inc
Title

CEO & Founder

Presenter Biography

Pat is Agari’s visionary leader and a pioneer in the email business. Pat joined IronPort Systems in 2000 and defined IronPort’s email security appliances. He invented IronPort’s SenderBase, the industry’s first reputation service. In 2008, after Cisco’s acquisition of IronPort, Peterson became one of 13 Cisco Fellows. In 2009, Peterson spun-out email security technologies he developed at IronPort/Cisco into a company he founded, Agari, which secures the email channel. He is currently CEO at Agari, formerly Authentication Metrics, Inc. (AMI), and consults for Cisco as a Cisco Fellow. Peterson chairs the technical committee for the Messaging Anti-Abuse Working Group (MAAWG) and holds B.S. and M.S. degrees in electrical engineering from Stanford University.

Bill Burns, Netflix
Title

Manager, Netflix IT Security

Presenter Biography

Bill is currently the Manager of Information Security and a Security Architect for Netflix Inc., where he oversees compliance and security operations for Netflix's global entertainment service. He established Netflix's information security program including Security Incident Response, a combined SOX/PCI controls framework, cryptographic key management, and is currently implementing trusted infrastructure in the public Cloud. He has 18 years of industry experience in information security architecture and IT operations, specializing in cryptography and networking. He has a CISSP certification, is a member of the RSA Security Conference Program Committee and CISO Executive Forum, and has advised several security startups. Bill also volunteers with his county's Office of Emergency Services where he trains responders to provide coordinated emergency communications during events and natural disasters. He is a graduate of Michigan Technological University, with Electrical Engineering and Business degrees.

Adam Dawes, Google
Title

Product Manager for Mail & Enterprise Products

Presenter Biography

Adam Dawes is Product Manager for mail and enterprise products at Google. He brings over 15 years of technology experience and helps to lead Gmail's anti-spam, anti-abuse, authentication enforcement and email delivery efforts. As Director of Product Management at Postini, Adam has spent years on the front lines of email security, spam fighting, and fraud protection from a business, consumer and technology perspective. Dawes is a graduate of Harvard University and holds a Masters of Business Administration from Stanford.

Co-Presenters

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