Working Together: Empowering Residents for Collective Gas Safety
Wednesday, November 5, 2025 at 4:50 PM–5:10 PM CET add to calendar
Seminario 4 - Faculty of Economics
Programme Listing
Uncover how the UK's biggest social housing company drastically improved gas safety compliance by empowering residents, not just enforcing rules. Discover how clear communication, redesigned touchpoints, and a positive tone engaged tenants, leading to a significant increase in safety check compliance and enhanced community trust.