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Designing for Digital 2016

April 6–7, 2016

Austin, Texas

View the accepted and peer-reviewed sessions for the Designing for Digital Conference, April 6-7, 2016.

Click to view information about Registration.


D02 - Understanding Understanding: Implementing Design-Focused Service Initiatives at Your Library

Wednesday, April 6, 2016 at 10:00 AM–12:00 PM Central Time (US & Canada)
Salon D

service,service design,UX, design

Learning Objectives



Interest in ‘design’ as it relates to library services is growing. Come learn how to get started with a service design or other design-focused project at your library. We will provide ideas, advice, and resources to help you get started on scoping, planning, and getting support for your project.


Scott W. H. Young, Montana State University
Joe Marquez, Reed College Library
Annie Downey, PhD, MLS, Reed College Library