View the accepted and peer-reviewed sessions for the Designing for Digital Conference, April 6-7, 2016.
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D01 - Lightweight User Testing That Makes a Heavyweight Impact
Wednesday, April 6, 2016 at 10:00 AM–10:45 AM CDT
Room 301
Keywords
Usability testing, user journey, communication
Learning Objectives
By the end of this session, workshop attendees will be able to...
- Identify components of an effective, budget-friendly, “on-the-fly” methodology for testing web interfaces and physical spaces or services
- Describe how to report recommendations for improvement to stakeholders
- Identify interfaces or services at their institutions that could benefit from user testing
Abstract
Duke Libraries staff use a budget-friendly, "on-the-fly" methodology to test not only web interfaces but also physical spaces and services on a monthly basis. Presenters will describe projects that have benefitted from this methodology and highlight techniques for reporting and responding quickly to test findings and recommendations.