2019 Conference and Developers Day

Pre-conference meeting

Treat yourself to an educational tour and register online for guided library tours! These 1 hour tours offer insight into library spaces and smart design of academic, public and special libraries. Additionally, the libraries are located at the heart of the city with wonderful sight-seeing places.

Meeting Point for Library@Esplanade Tour: 8 Raffles Ave, #03-01, Singapore 039802

Participation is on a first-come, first-served basis and registration closes on 20 August. All IGeLU participants are most welcome to join.

Register your interest at - https://forms.gle/jVPhmZAWDPS94y7G7

Other: Cross-product / General / Strategic

None — General Audience

Pre-conference meeting

Treat yourself to an educational tour and register online for guided library tours! These 1 hour tours offer insight into library spaces and smart design of academic, public and special libraries. Additionally, the libraries are located at the heart of the city with wonderful sight-seeing places.

Meeting Point for Library@Esplanade Tours : 8 Raffles Ave, #03-01, Singapore 039802

Participation is on a first-come, first-served basis and registration closes on 20 August. All IGeLU participants are most welcome to join.

Register your interest at - https://forms.gle/jVPhmZAWDPS94y7G7

Other: Cross-product / General / Strategic

None — General Audience

Pre-conference meeting

Treat yourself to an educational tour and register online for guided library tours! These 1 hour tours offer insight into library spaces and smart design of academic, public and special libraries. Additionally, the libraries are located at the heart of the city with wonderful sight-seeing places.

SMU Libraries Tour meeting point:  Li Ka Shing Library, 70 Stamford Road, Level 2, Singapore 178901

Participation is on a first-come, first-served basis and registration closes on 20 August. All IGeLU participants are most welcome to join.

Register your interest at - https://forms.gle/jVPhmZAWDPS94y7G7

Other: Cross-product / General / Strategic

None — General Audience

Developers' Day

Other: Cross-product / General / Strategic

None — General Audience

Developers' Day

Last year at IGeLU, Ex Libris announced the Community Knowledge (CK) section of the Knowledge Center.  After a year of experience, what is it, why do we care, how can we use it, what are best practices for creating content?

This presentation will provide some background of Ex Libris's history with community knowledge and examples of the content which has been contributed, including different use cases (including how the CK is being used by the Analytics Working Group).  Best practices for content will be proposed -- some personal opinions and some recommendations from Ex Libris.  Future plans for community engagement will also be discussed -- with particular focus on how developers can use the CK to make their contributions more accessible to the general community.  

None — General Audience

Developers' Day

Learn how to get the most from OpenAPI support in the new Developer Network

Interoperability / APIs

Intermediate

Ex Libris Knowledge Day

How to benefit from the Leganto and Alma copyright module to streamline your course-related copyright tasks.
In this session we will demonstrate the internal copyright flows and also review the external integration with the UK CLA's digital content store.

Leganto

Intermediate

Ex Libris Knowledge Day

Have you been live on Alma for a while?  Wondering what you can easily do to optimize your use of Alma?  In this session, we will highlight configuration tweaks and Analytics reports across Acquisitions, Cataloging, ERM, and Fulfillment that you can use to begin to streamline your configurations and workflows.

Intermediate

Ex Libris Knowledge Day

During this session we will review several topics and display tricks in building effective reports. After building the reports we will use them to create widgets, dashboards, and even schedule them to be sent to an FTP server. Here are some of the topics we will discuss (time permitting) while creating the reports:

• Creating a prompt in a report
• Making a filter case insensitive
• Changing the default "no results" message
• Using a regular expression in a report
• Displaying the total number of rows in a report
• Concatenating fields
• Perform a mathematical operation on two columns in a report
• Using CASE to change the text of results

Intermediate

Developers' Day

Learn how to use the scan-in-items API to bulk move items either out of transit or out of a work order department. 

None — General Audience

Developers' Day

Beginner

Developers' Day

As with many other institutions, NYU provides its patrons with a wide variety of electronic resources. The difficulty has always been one of deriving meaningful usage statistics for these resources given the Counter 4 format.

In this presentation, we will detail how NYU has managed to overcome this lack of consistent and comparable usage data by moving to the new Counter 5 standard.

Using Microsoft SQL Server and the accompanying suite of data integration tools, NYU has built a data mart that automatically fetches and aggregates Counter 5 usage data from nearly 50 different platforms. What makes this possible is the adoption by content providers of a consistent Json formatted data export that is made available via API calls.

We will show how this is all accomplished by using a quite simple program that automatically connects to the SUSHI API of each of our platform vendors and returns and processes the returned usage data into one central data mart.

We will also demonstrate in a separate presentation how by using Tableau as our reporting tool, we are able to provide our Administration with actionable business data that looks at usage patterns across platforms and between print and electronic versions.

None — General Audience

Ex Libris Knowledge Day

Learn the different options & parameters used in normalization rule syntax, and review actual customer examples to see how they apply to importing into a repository, running jobs, and exporting in a published profile.

Intermediate

Ex Libris Knowledge Day

Primo analytics can be used to obtain in depth knowledge of the library users.
By knowing what users are searching for, an effective collection management policy can be maintained.
By knowing how users are searching, an effective discovery interface can be designed.
During this session we look at both of these aspects, and use default reports and dashboards, as well as customized original reports, to do so.
We will also use the reports to create widgets, reports and dashboards.

Intermediate

Ex Libris Knowledge Day

This session will expose attendees to management of electronic resources and best practices in general. Topics covered include: Acquiring electronic resources, activating electronic collections and portfolios, testing and confirming access to e-resources

Beginner

Developers' Day

Information is stored in silo's. It is difficult to link to records within a silo and nearly impossible to link/reference records/data in a remote silo. We created microservices and a knowledge graph that helps us create new services for our users.

Linked Data

Beginner

Developers' Day

In this session I will talk about best practices for getting your web pages indexed by Google. I will share our experience in making Primo 'SEO Friendly'

Advanced/Expert

Developers' Day

This talk is about our journey so far in trying to implement a Library voice assistant as a Google Assistant application. We discuss the tools and technologies used as well as the problems faced and how we overcame them.

Intermediate

Developers' Day

This session is about using Kantu, a web browser automation tool, to automate regular Primo testing. The session will cover the process of creating a Kantu macro from thinking about automating that annoying repetitive task, to running the macro, and analysing the results.

Primo

Beginner

Ex Libris Knowledge Day

Learn the various methods to deposit digital material into Alma, metadata management for digital records, multiple delivery options and integration with discovery and other systems.

Beginner

Ex Libris Knowledge Day

If you are experienced in managing e-resources in Alma, and want to learn more ways to leverage Alma's workflows and options, this session is for you. Topics covered include: Leveraging Alma's evaluation workflows by managing trials, creating electronic inventory by using import profiles, de-activating and deleting e-resources, configuring and maintaining e-resources.

Advanced/Expert

Ex Libris Knowledge Day

Primo VE Normalization Suite provides powerful and easy to use tools to control the presentation of you data, extend search queries and offers additional facets to tweak the results. During this session you'll learn how to create your own discovery data. We will provide an overview of the various normalization options, display a demo and answer your questions.

Intermediate

Developers' Day

Throughout 2017 and 2018, the Library continued to tweak and improve on our Integrated Collection Management System (ICMS), comprising of Primo, Alma, Adlib, and Rosetta. Whilst catalogue use has markedly risen over the last 6 months, we note there are longstanding issues and user complaints which have yet to be resolved.

These issues cannot be easily or fully addressed by tweaking and configuring our current systems. In October 2018, we presented a strategy to address these long-standing issues: continue to use and capitalise on current systems established but leverage on modern web technologies and cloud architecture to develop compelling digital experiences which meet our readers’ expectations. 

The presentation will focus on our Agile approach to researching, designing, building, testing and deploying new user experiences of our catalogues.

Intermediate

Developers' Day

At Lancaster University we are always looking for new ways to deliver services, especially those our users are wanting. From our undergraduate students we are hearing that resource lists often have a wide range of resources on them and when they are studying multiple modules at a time they are finding it difficult to choose what to read. With this in mind we have been exploring how we can provide intelligent suggestions to our users based on information we hold about them as well as interactions they have with the library. This session will look at how we have used the Alma and Leganto APIs alongside custom components for the Primo NUI to make suggestions of reading materials for our users. We will take you through the different iterations we have developed already and what we plan to do next as we move forward preparing to roll out a pilot later this year. Expect us to dive into how we have architected this and built a variety of different solutions along the way.

Intermediate

Developers' Day

In August 2016, 8 JULAC libraries started a migration project from their local ILS to a shared ILS. The duplication of records across the 8 Libraries meant the existence of multiple versions of the same BIB record. It was essential to retain the best BIB record while those of lesser quality were omitted. Such a process, if conducted manually, would have been almost unfathomable in terms of the amount of time required to be done effectively.   

In order to achieve an effective and accurate matching, software was developed to create a matchkey for each BIB record based on a combination of data fields in a record. The matchkey was put in each BIB record  before these were propagated to the IZ and NZ.  By comparing the matchkey, the ExL’ loading program determines whether an incoming BIB record will be added as a new record or will be merged with an existing record.

In this paper, we will discuss how the matchkey is constructed and how the it enhances the timeliness and productivity of 8 Libraries.

Alma

Intermediate

Ex Libris Knowledge Day

An introduction to using Primo VE display configuration, including Views, advanced search, brief and full display and other display options.

Beginner

Ex Libris Knowledge Day

This session will review the various Leganto subject areas and the librarian dashboard designed for comprehensive view of Leganto Analytics.

Intermediate

Ex Libris Knowledge Day

Alma’s resource sharing options come in many flavors, reflecting the different services libraries suggest to patrons, and the different back office procedures and systems that are involved in the process. Fulfillment networks are the newest addition to Alma’s resource sharing options. In this session, we will discover this new flavor of resource sharing, talk about its benefits, and compare it with the other Alma resource sharing options.

Beginner

Ex Libris Knowledge Day

More and more institutions are looking for extra space in their libraries for additional activities.
One way to free up space is to weed physical items or transfer them to remote storage. However, how can the library know what may be weeded or transferred?
For this Alma Analytics has developed a new 'Titles' subject area as well as default dashboards and reports.
In this session we will see how to perform overlap analysis between physical and electronic resources, as well as check their usage. Cost per use will also be investigated, again for both physical and electronic resources, with the goal of influencing an effective collection management policy.

Intermediate

Developers' Day

LIBstick (Library Sticker) is a simple and quick template-based service to print book labels. It was developed by Technion Library IS (Information System) as a SaaS based architecture that allows for reduced installation effort, gathering statistics and template reuse.

Libraries need to print spine labels for their analog book collections. Ex Libris Alma - world leading library management solution (~1500 users) is missing this functionality. Ex Libris recommends SpineOMaticine - a limited, free solution with no support. Technion library team developed LIBstick to answer this need. The Alma community, worldwide, can benefit from using LIBstick.

None — General Audience

Pre-conference meeting

Treat yourself to an educational tour and register online for guided library tours! These 1 hour tours offer insight into library spaces and smart design of academic, public and special libraries. Additionally, the libraries are located at the heart of the city with wonderful sight-seeing places.

Meeting Point for the National Library Building Tour: 100 Victoria Street, Level 1, Singapore 188064

Participation is on a first-come, first-served basis and registration closes on 20 August. All IGeLU participants are most welcome to join.

Register your interest at - https://forms.gle/jVPhmZAWDPS94y7G7

Other: Cross-product / General / Strategic

None — General Audience

Pre-conference meeting

Treat yourself to an educational tour and register online for guided library tours! These 1 hour tours offer insight into library spaces and smart design of academic, public and special libraries. Additionally, the libraries are located at the heart of the city with wonderful sight-seeing places.

SMU Libraies Tour meeting point:  Li Ka Shing Library, 70 Stamford Road, Level 2, Singapore 178901

Participation is on a first-come, first-served basis and registration closes on 20 August. All IGeLU participants are most welcome to join.

Register your interest at - https://forms.gle/jVPhmZAWDPS94y7G7

Other: Cross-product / General / Strategic

None — General Audience

Conference

Face-to-face meeting between Ex Libris Content Operations Management and Content Working Group (by invitation only)

None — General Audience

Conference

Dave Allen Chair of IGeLU will welcome everyone to this year's conference.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Ex Libris will present information about global corporate developments.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Masud joined the University of York as Director of Library and Archives in 2018 where he oversees all key developments and contributes to the overall governance of the Information Services Directorate. Masud's career has focused on digital leadership and innovation in the rapidly changing library environment. He has extensive experience in strategy development, digital innovation, and staff empowerment gained during a varied career in private and higher education sectors with roles at Bodleian Libraries, Lancaster University and the University of York. He is a member of the Board of Directors of Research Libraries UK (RLUK) where he leads on the Digital Scholarship theme.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Content (KB, Index, Ulrichsweb)

Conference

Ex Libris will share the latest developments and future direction for Alma.

Alma

None — General Audience

Conference

Meeting for the members of the Analytics Working Group (by invitation only).

Analytics

None — General Audience

Conference

Conference

Ex Libris will talk about their operations, the customer experience, customer success and content.

None — General Audience

Conference

In 2018, Imperial College London went through a major redevelopment to improve climate control on three floors. We had to make 36,000 books temporarily unavailable, and then return them as soon as the newly refurbished floors opened. Primo new UI only allows items to be displayed as either available or checked out. Due to these constraints, we worked on a series of different workarounds. However, at the time we could not make the scan it in API work in a suitable manner, so we re-engineered an offline configuration dat file instead. Although this helped us successfully complete this time sensitive project. It has created more work for us in creating weeding reports, SCONUL stats and triggering holds. Since this project, we have driven change by requesting the development of a third Primo availability status and refined the Scan it in API. Having gone through this experience, we want to share our knowledge, so that others can gain some value from our successes and mistakes.

Intermediate

Conference

Information on new releases and product direction followed by the WG business meeting which will include a report of the activities of the PWG and general discussion.

Aleph / ARC

None — General Audience

Conference

At the University of York Library we are increasingly using User Experience (UX) techniques to positively impact the experience of our students. Recently, we have carried out ethnographic fieldwork to effectively gather user feedback on our current (Classic) Primo interface, and to inform development of the new front-end as we migrate to the new UI.

This presentation will provide an overview of UX methodology, describe some of the ethnographic techniques available, show how these can be applied across the physical and virtual space, then describe how we utilised them to better understand how our users wanted to use our Primo catalogue, and how Primo provided an ideal platform for UX-led development.

None — General Audience

Conference

Esploro – the recent addition to the Ex Libris solution family – is a research services solution that is designed to help institutions achieve greater impact of their academic research.

Esploro

Beginner

Conference

Sharing what an institution outputs as research work is very important. At KULeuven we use it to create publication lists and bibliometric reports for funding. I'm going to focus on our collaboration with Google Scholar that made this possible.

Beginner

Conference

The PQ Ebook Central Integration profile was first made available in Alma in early 2018. This was an attractive functionality for Charles Sturt University as the university has a huge collection (almost 45,000 titles as of May 2019). Running this would mean getting rid of the monthly manual updates for deleting and updating titles in the collection. However, testing in Sandbox was unsuccessful for almost a year as the job never finished properly. The case raised with ExLibris went to development many times with the assurance that it would be fixed in the next monthly release. Finally, it was fixed for us in Sandbox in March 2019. After thorough testing in Sandbox, this was moved to production but it was not a plain sailing. It had its issues that we slowly started to unfold. At the time of writing this, we are in regular contact with ExLibris, Director of Product Management and Proquest to deal with these issues and fine tune the integration. I will go through the journey with you.

Intermediate

Conference

The implementation of a young system can be a double-edged sword. It provides the opportunity to influence the development of the product, but at the same time requires patience while the new functionality is developed. This new functionality provides opportunities for moving to the next stage of the implementation process, but when an enhancement is not fully functional upon release it can cause a roadblock in streamlining workflows and meeting the project milestones.

When piloting, then implementing Leganto at Macquarie University we quickly learnt the evolving nature of this young system required adjustments to our plans and initial milestones. This presentation will discuss the agile and fluid nature of the Leganto implementation process and celebrate the milestones achieved and those yet to come.    

Leganto

None — General Audience

Conference

This year the University of Minnesota faced a financial and library systems audit, during which they were asked to explain their user management practices.  The audit required them to change their current user management processes and they wondered what other institutions are doing.

Betsy Friesen, Director, Data Management & Access, University of Minnesota Libraries, opened this question to some members of the Alma community to seek the wisdom of the crowd.

In this panel discussion, four practitioners will address “Are our Alma user management practices driven by system design or other influencing factors?” touching on topics like

• How they manage Alma user roles
• Issues they’ve worked through and resolved (or not)
• How they would redesign their processes if they could start again from scratch
• Highlight where changes to Alma system design would improve their privacy and security compliance

Beginner

Conference

Come meet your VWG officers, hear about what the Group has accomplished this past year, and our goals moving forward.

None — General Audience

Conference

Learn some tips, tricks and best practices when using Alma Analytics.

Beginner

Conference

Join this session to learn about new features in Alma you may not be aware of and how to get the most out of them.

Alma

Intermediate

Conference

This session is open to all conference attendees interested in KBs (Alma, SFX, 360) and indexes (Primo Central, Summon) and will include a report on the activities in 2018-2019 of the Content Working Group and an open discussion about what the CWG should focus on from 2020.

None — General Audience

Conference

Linked Data has emerged as a promising solution to transform library metadata creation and sharing. Globally unique identifiers, given in the form of URIs (Uniform Resource Identifies), are a key requirement for the effective dissemination of library data on the Semantic Web as well as for the conversion of legacy MARC records to Linked Data. The MARC format has been expanded to accommodate identifiers for a wide range of entities in bibliographic records. Bibliographic data in Alma has been enriched with URIs from various sources. In this presentation, two members of the Joint IGELU/ELUNA Working Group on Linked Open Data will highlight their findings on how URIs are handled in Alma comparing with the best practices by the PCC (Program for Cooperative Cataloging). The presenters will also discuss issues associated with converting MARC records with 880 parallel fields (particularly those related to access points) to BIBFRAME and share their preliminary thoughts on possible solutions. 

None — General Audience

Conference

Bringing together Primo users from across the globe we will discuss the similarities and differences in our approaches to testing Primo regular releases. Discussions will range from topics such as accessibility, what you test and why, user experience, data driven decision making, and more.

None — General Audience

Conference

Join Ex Libris for a demonstration of Primo VE & an opportunity to ask questions.

Primo

Beginner

Conference

Over 6 months in 2018-2019, the University of Haifa Library migrated its digital collection from its former digital assets management system (Digitool) into a newly introduced ALMA Digital module.

Our digital collection contains roughly 250,000 digital objects such as photos, documents, music files, video files, etc. in various file formats.

The migration required a thorough planning of both the amount of material to be transferred to Alma Digital, as well as the timing of the process in order to achieve the most efficient project span.

The practical and technical challenges of moving resources and workflows are discussed, with specific reference to the collaboration with ExLibris' Alma Digital team, which was essential to the success of the project.

Intermediate

Conference

Join customer discussions about these products along with product managers.

None — General Audience

Conference

Since May 2018 the new GDPR in Europe has been in force. The storing of personal data in Europe has to comply with this regulation. Starting with a short introduction to the main conditions of the GDPR, the presentation shows what the Berlin Alma Libraries do in Primo and Alma systems. The presentation will show minor problems as well, where Ex Libris is willing to solve them, so we can completely fulfill the GDPR.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Primo is one of many tools available to discover content, and it's one of the few which libraries have some power to control. Primo needs to be many things: a starting point for a first year undergraduate, a deep exploration for a seasoned researcher, and a quick access pathway for all. Each user may have very different needs and expectations from their top Primo results. How do we really know how effective Primo is for each user when the results can seem to be drawn mysteriously from a magical ‘black box’? This presentation seeks to demystify the box by analysing the top 100 searches in 2017 and 2018 for the University of Queensland Library, by Popular Search subject area in Primo Analytics and also Google Analytics. It will cover assessment of raw data findings, analysis of results grouped by known item versus topic searches, exploration of the available boosting options, as well as detailing successful and unsuccessful attempts to improve ranking outcomes.

Primo

Intermediate

Conference

Meeting of the Joint IGeLU/ELUNA Alma PWG. This meeting is open to all. A short business meeting reviewing membership and activities of the PWG for the past year will begin the session. The primary purpose of this session is to hear from users about their Alma experience and determine the focus of PWG activities for the next year. The agenda will be announced via ALMA-L in August.

None — General Audience

Conference

Learn the reasons why Boston College decided to move their library data into Boston College's Enterprise Data Warehouse and how they worked with Ex Libris to use Alma's Publishing Profiles and APIs to work towards this goal; this presentation will address stumbles and lessons learned along the way.

None — General Audience

Conference

GOBI Library Solutions has nearly 50 years of experience partnering with libraries to develop streamlined workflows. We will introduce libraries to GOBI Library Solutions advantages & update on new developments:

• Choice: more than 14 million print books from the main scholarly publishers and over 2.5 million eBooks, including 850,000 DRM-free titles, from leading publisher and aggregator platforms.
• Simplicity: management all your acquisition workflows in one place through GOBI – our collection development interface.
• Precision: deliver the right content at the right time through our highly detailed profiling services.
• Sustainability: balance and integrate the various acquisition models, including newly added support for EBA, through integrated workflows in GOBI.
• Customisation: a wide range of technical services to fulfil all your shelf-ready needs.
• Integration: our partnerships with the leading ILS vendors, including Ex Libris, allow for integration with the main systems such as Alma.

Other: Cross-product / General / Strategic

None — General Audience

Conference

I will highlight what we learned migrating our data, managing a large scale project, and re-thinking library workflows and services when Harvard migrated from Aleph, SFX, and Verde to Alma. I will share both lessons and successes from our experiences at Harvard.

None — General Audience

Conference

The University of Adelaide Library ran a Leganto pilot in Semester 2 2018 across 16 courses. On the strength of that success & with the encouragement of our partners in the University, the Library embarked on a full implementation across all Faculties for a Semester 1 launch, February 2019. 

We decided to “go hard or go home”. To do this, we had very strong guiding principles: 

• Build partnerships 
• No workarounds 
• Do things just in time 

We also had a very strong change agenda: 

• Consolidate all Library course readings contact points to Leganto 
• Increase take up of Library services across the institution 
• Cement the Library’s role as key partner in teaching & learning

Less than 2 months into the implementation, we are managing over 300 reading lists, making proactive, evidence-based purchasing decisions, supporting innovative uses of Leganto in teaching and have markedly improved our Copyright reporting capability. All accomplished without a huge team or special project funding.

Leganto

None — General Audience

Conference

The Library of the International Labour Organization launched Primo in June 2016. Three years later, we decided to move to Primo VE. Three challenges were the main drivers: the need for a dedicated view for ILO Publications and Meeting documents, to enhance the discovery experience and to address pending issues from the first migration. This presentation will demonstrate the process of implementing Primo VE, in particular, training and brainstorm of ideas, user feedback, single sign-on authentication, and third-party integration. We think that by sharing our experience (pain points and accomplishments) as well as ideas for future development, we will add value, helping other libraries to drive change.

Primo

Beginner

Conference

The University of Manitoba Libraries migrated to Primo VE in December 2018. We set up the OAI import so that Primo VE can harvest data from Libguides, DSpace, and Fedora. This way, when patrons make a search in Primo VE, they also retrieve records that are originally from the other three platforms. Primo VE becomes a One Stop Search for the patrons. Besides, patrons also benefit from the features of Advanced Search in Primo VE as some of the external platforms might only provide basic search feature. This presentation will address how to import external data into Primo VE, including setting up normalization rules, creating import profiles, troubleshooting and some tips on managing delivery.

Primo

Intermediate

Conference

SFX Working Group Business Meeting to discuss customer concerns and feedback and share best practices and operations.

None — General Audience

Conference

Please join Dave Allen (Chair of IGeLU) & Betsy Friesen (Alma WG Chair) in an informal welcome for first time conference attendees.

Other: Cross-product / General / Strategic

Beginner

Conference

Student Performance – MLCC

Welcome address by the Chair of IGeLU

IGeLU Songs by Mark Dehmlow

Student Performance – Sound Foundry

Food and Beverages will be served from 6.30 PM onwards.

The event will end at 20:30.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Ex Libris will share the latest discovery updates plus plans for the future.

None — General Audience

Conference

The Ex Libris Leadership Team will answer questions from the community.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Conference

The annual IGeLU General Assembly of members where the Chair gives a report on the previous year, accounts are tabled.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Conference

Ex Libris will present their latest strategy and share thoughts abouts trends for the future.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Ex Libris will share the latest developments with their research platform and discuss plans for the future.

None — General Audience

Conference

Whether we call the new library "the hybrid library" or "library-as-a-platform", one thing becomes clear: at the heart of every key role the new library is going to adopt are technologies that will be integrated into its services & management systems. In their efforts to provide valuable experiences to their new patrons in today’s hyper-connected digital world, libraries will find that artificial intelligence (AI) can play a critical role in updating & expanding their value proposition.

Alma

None — General Audience

Conference

Ex Libris's acquisition by ProQuest in 2015 has had an influence on Content operations (new approaches, consolidation of the different KBs and indexes, reorganization of Content teams, etc.). In the last few years, lots of changes have impacted library staff involved in content updates and operations: Alma has gained market share, replacing SFX for many institutions, and has become compatible with Summon, Electronic Collection contribution process has been deployed, KBART automation has been introduced, Institutional Repository Program has been reactivated, PCI Activation widget was redesigned, Content Corner sections on the Knowledge Center provide more information that in the past, etc. Moreover, the new Ex Libris Provider Zone and the new Central Discovery Index are now in the last steps of development. All these changes will form a background for this panel discussion, but it will go beyond that and include experiences from customers who are involved with e-resources management.

Content (KB, Index, Ulrichsweb)

None — General Audience

Conference

Last year at IGeLU, Ex Libris announced the Community Knowledge section of their Knowledge Center.  After a year of experience, what is it, why do we care, how can we use it, what are best practices for creating content?

This presentation will provide some background of Ex Libris's history with community knowledge and examples of the content which has been contributed, including different use cases (including how the CK is being used by the Analytics Working Group).  Best practices for content will be proposed -- some personal opinions and some recommendations from Ex Libris.  Future plans for community engagement will also be discussed.  

None — General Audience

Conference

The University of Montana is part of the Esploro early adopter program. This session will go over what that means for us, what our goals are for using the software and what steps we have taken along the way. The session will also describe how far Esploro has come, challenges overcome and those still ahead. Finally I will go over how we are working with our Office of Research & Creative Scholarship and how the library sees this new role for us on campus.

Esploro

None — General Audience

Conference

The Linked Open Data Working Group will report on this past year and on its plans for the future, Josh Weisman from Ex Libris will bring us up to date on the linked data roadmap for Ex Libris products. At the end, we will open it up for questions. 

None — General Audience

Conference

Primo VE is a new deployment of Primo that is adopted by a growing number of Alma customers, and that raises the curiosity of many more. In October 2018, a group of ELUNA and IGeLU Primo Working Group members had a workshop with ExLibris Primo Product Management to investigate and describe Primo VE from a customer perspective, and also to present recommendations for future development. The group's report will form a background for this panel discussion, but it will go beyond that and include experiences from customers who have moved to Primo VE in the meantime. List of participants on the panel is provisional.

Primo

None — General Audience

Conference

Rosetta Working Group Meeting

None — General Audience

Conference

In July 2017 all eight publicly funded academic libraries in Hong Kong (the Joint University Librarians Advisory Committee – JULAC) migrated from eight individual integrated library systems (ILS) that were no longer being developed, to a single, next generation, shared ILS in a cloud based environment utilising Alma and Primo. This was a complex and at times challenging project that impacted all library operations, migrated 385,000 user records, and 20 million library catalogue records. 

None — General Audience

Conference

With a reputation for being a digitally innovative University especially in the Library and institutional mobile app contexts, Lancaster University is always looking for new ways to deliver services that provide value to our users whilst pushing the boundaries of what is possible.

This session will look at some of the new services we have delivered on top of Alma, Primo, Leganto and CampusM across the institution and how we go about designing and delivering new services.

These services aim to make student life easier by providing contextual and personalised information at the point of need. Examples of this include item location maps in Primo and intelligent suggestions of reading material for undergraduate students. We have also been looking at the method of service delivery including the adoption of voice and chat technology

We hope this session leaves you inspired to what is possible when combining the services available and gives you some ideas to take back to your own institutions.

None — General Audience

Conference

Conference

An opportunity to hear about the latest features & to ask questions.

Alma

Intermediate

Conference

In late 2018 Ex Libris embarked on a new project to create a new Central Discovery Index (CDI). Apart from providing operational efficiency and scalability well into the future, CDI also contains a graph database that is the basis for creating contextual relations & data intelligence. Contextual relations are used to create exploration services to help users to find the material they need & to move them beyond just basic searching. This session will provide an update on the CDI project & discuss how the contextual relations work as well as providing an outlook on projects Ex Libris is working on in its data labs.

Beginner

Conference

This presentation will examine Southern Cross University Library's experience of implementing the Esploro Research Services Platform as an early adopter.  I will discuss the reasons we chose to move to Esploro, the expected benefits, the additional functionality and integrations with external services, some of which are touched on below.

Esploro offers automatic capture of research assets via external web services, integrations such as Sherpa/Romeo and ORCID. Bringing the research services platform into the Library management systems provides more efficient workflows through automated triggering of Alma workflows. Esploro will integrate with our CRIS via open APIs providing enriched metadata and increasing efficiencies between the Office of research and the Library.

I will discuss the challenges of migrating from a siloed system with no integrations with University systems to, Esploro and the solutions we chose as a small institution, the integration points, what has worked and what has not.

Esploro

None — General Audience

Conference

What is the Leganto Working Group and what does it do? This session will present the recent activities of the WG, and outline plans for the coming year. If you're curious to see what it's about, you are welcome to join us! The group's members will be represented, so this is a chance to see who we are, and talk to us. This meeting is open to all.

None — General Audience

Conference

Ex Libris will talk about customer support. Your chance to ask questions and suggest improvements.

Other: Cross-product / General / Strategic

None — General Audience

Conference

Facilitating access to resources is a key priority of libraries. Some electronic resources can be discovered through the library's discovery layer while others cannot be found using this route. Different library tools are required to facilitate access to these "undiscovered" resources.

Despite the increasing difficulty in electronic resource management, the library user’s experience in accessing electronic resources should be improving. With a fair proportion of electronic resources still behind paywalls, what methods and tools should we be utilising to ensure that our resources can be easily accessed? 

In this session, the panelists will discuss how they recommend facilitating improved access to electronic resources in discovery layers and beyond.

None — General Audience

Conference

The Swiss library landscape has been undergoing major changes for years. All university libraries in Switzerland are merging their local systems and individual networks into the Swiss Library Service Platform (SLSP), a nationwide network with a common Alma library system. The initiator of this movement was the ETH Library. Since 1987, ETH has operated the largest multilingual library network in Switzerland with around 140 member libraries. In 2017, ETH Library decided to give up this successful network in order to launch the SLSP. Today, two years before Go Live, SLSP became an independent institution and numerous project teams are implementing the change all over the country.

Andreas Kirstein, Deputy Director of ETH Library and ideator of SLSP reveals how a simple idea led to the greatest change in the Swiss library world. He tells about emotional and technical obstacles and which opportunities he sees for the libraries and their customers in the future by implementing SLSP.

None — General Audience

Conference

Progress and community awareness workgroup meeting. Testing is hard! Testing third party software is even harder. We want to create tools for everybody to use in testing workflows in Primo.

None — General Audience

Conference

The daily scheduled procedures of harvesting and publishing Alma records to Primo are not always reliable. EXL Salesforces sometimes may even not immediately realize the publishing pipes are stuck, and/or Alma records have been failed to be published to Primo on some problematic days.

The systems librarians in Hong Kong Baptist University Library have recently developed a new full automatic computer program to monitor and keep track the status of Alma-Primo publishing procedures. If a delay in daily scheduled publishing pipe is detected, the program will generate an alert email to library staff automatically.  This new computer program also provides a clear and comprehensive date-time log for searching a new published Alma record in Primo every day.  This log report, available at http://lib-nt.hkbu.edu.hk/primo_record_check/home.asp , provides external evidence for ensuring all new updated Alma records are published successfully and synchronized with Primo.

None — General Audience

Conference

ExLibris offers “Cloud-based solutions for Higher Education”, but what if your library is not in the business of higher education? How does Alma, with its focus on academic libraries, support the business of a national library? The National Library of New Zealand collects and preserves the documentary heritage of New Zealand, making it accessible to current and future generations. We create the authoritative record for the national bibliography and do a lot of original cataloguing. We face a deluge of digital content and an avalanche of analogue resources. The library went live with Alma in August 2016 and immediately faced challenges adapting to a product built for academic libraries. Since then we have also found opportunities to be creative in our approach to tackling the deluge and the avalanche. I will share examples of the challenges and opportunities we have as a national library using Alma in conjunction with Primo and Rosetta.

None — General Audience

Conference

In this session we will discover how Alma improves library workflows & provides rich analytics and data insights. Designed to handle all resource types, Alma supports library collaboration & helps you optimize your user experience and collection. In addition to an overview of Alma’s concepts & functionality, we will briefly review supporting sites such as the Knowledge Center & Developer Network.

Alma

Beginner

Conference

In an ideal world, if every user of every library knew to start their journey at the library, access to all resources from the library could not be easier. Integrated Library Systems, such as ALMA, serve as the central knowledgebase of print and electronic resources and Primo and SFX have long ensured easy, seamless access.

This is not an ideal world. As users’ expectations, research patterns and experiences have continued to evolve, we can no longer rely on them to reach out to the library if they encountered a barrier and causes the role of the library in a users’ workflow to diminish. This forces libraries to change their ways and adapt to the change in users’ behavior.

In this session, we will investigate how browser extensions, such as Library Access, can help libraries create additional significant value, from the data they are already maintaining. We will look at how utilizing systems, with Open APIs and standard compliant responses, can help.

Beginner

Conference

Research is the heart and core of academic institutions. However, managing research activities is too often a complex, disjointed, and inefficient process.

In this session will take a deeper look at Esploro – the Ex Libris research services solution – how it can help institutions maximize the impact of research activities & enable libraries to play a key role in academic research.

We will present some of the key product capabilities & discover how Esploro can improve library contribution to academic research, and better connect librarians, researchers & research office employees through end-to-end workflows.

Esploro

Beginner

Conference

Beginning with the release in January of the COP5 standard for Counter Stat data, NYU has been working toward adopting our E-Resource assessment program to take advantage of the new and richer metrics offered by this new format. Using a software program built with SQL Server and the accompanying suite of integration tools, NYU has created a data mart which automatically fetches and aggregates CS Five data from nearly 50 of our vendors by taking advantage of the new Json formatted data available by SUSHI API calls.

We will demonstrate how importing this data into a unified data mart allows one to analyze use patterns of resources across multiple vendor platforms and to also compare print and electronic metrics. Finally, by using Tableau as our reporting and visualization tool, we create dashboards that contain actionable data for use by our Library administration.

None — General Audience

Conference

Hear from Primo VE sites all round the world to learn their top tips for troubleshooting Primo VE issues. Sometimes it is tricky to figure out whether the problem is arising in Alma, or is it something you have configured in Primo VE? Sometimes it’s just a plain thorny problem to sort out even if you know where to go. 

We all need a little help sometimes. If your Library is new to Primo VE, then this session may be especially helpful for you. In a series of lightning talks each presenter will:

• Describe a problem or two they encountered in Primo VE
• Explain how they tracked down the cause
• Reveal the outcome

Troubleshooting stories cover integrations, FRBR and Dedup processes, local fields, custom search boxes and working with external data sources.

Intermediate

Conference

Join Ex Libris for a SFX Product Update, overview of the Roadmap & an opportunity for Q&A.

SFX / Ustat

Intermediate

Conference

Join Ex Libris for a Voyager Product Update, overview of the Roadmap & an opportunity for Q&A.

Voyager

Intermediate

Conference

Ex Libris will present the latest developments across their teaching & learning products plus share thoughts about the future direction.

None — General Audience

Conference

Ex Libris will present the latest developments and share thoughts about product development in the future.

None — General Audience

Conference

Provide an overview on Alma UX continuous improvement. What are the new system wide tools we provide & plan to add. Our plan to address pain points in various workflows. And ... Metadata Editor new UI & improved workflows.

Alma

Intermediate

Conference

Update on New & Upcoming Features in Alma Analytics. We will show live recently developed features as well as discuss plans for the coming year.

None — General Audience

Conference

In 2018 the University of Western Australia (UWA) implemented Leganto, transitioning from a reading list system that was completely library-managed to one which enabled academics to create and manage their own lists. At the end of our first semester with Leganto, 97% of reading lists were self-managed by academics. However, we had been initially doubtful whether self-management would be embraced, believing that time-poor academics would be reluctant to take on a more active role. In order to encourage academic staff, we developed a programme of training and promotion for the implementation of Leganto that resulted in levels of engagement that exceeded our expectations. This presentation will share how UWA achieved a high rate of self-management, why we were successful in gaining engagement with Leganto, and our lessons learnt. It will also provide insight into how Australian libraries are utilising Leganto, and their successes and challenges.

Leganto

Beginner

Conference

The Alma Open Platform offers support for standards & hundreds of REST APIs, allowing you to extend & integrate Alma into your institutional ecosystem. Come learn about the latest features that empower you to take the open platform even further.

Advanced/Expert

Conference

Researcher expectations for simplicity in content access have been greatly increased thanks to social sharing or pirate sites such as Research Gate, Academia.edu and Sci-Hub.  Creating this same simplicity within library tools has been a challenge due to the complicated web of entitlements, authentication, aggregation and more.

LibKey, a technology derived from the BrowZine service, greatly simplifies this problem to create "signposts" for users indicating instantly their access options for scholarly articles including a single click to the PDF.  Initially designed to enhance Discovery systems, LibKey has continued to grow into new and useful venues including PubMed with LibKey Link and the new browser extension, LibKey Nomad, allowing the same enhancement across thousands of publisher pages, PubMed, Google Scholar and even Wikipedia.

This presentation will focus on the origins of the LibKey technology, how it works, where all it can be used and where it is going in the future.

None — General Audience

Conference

Driving Change, creating value together:

This is your opportunity to engage in candid and energizing conversations with members of the IGeLU community about what the conference theme means; Driving change, creating value together.  Hear inspirational stories from our four panelists and then engage in conversations with them.  Sharing stories is a great way to uncover people’s knowledge and stimulate peer learning. This session is designed to be a conversation, not a presentation, so bring your questions. 

None — General Audience

Conference

This session is an introduction to Leganto, the Ex Libris course resource list solution. Discover how Leganto can help library workflows surrounding course resource lists, support the shift toward online learning & improve learning affordability.

Leganto

Beginner

Conference

A Leganto customer focus group was formed in early 2019 to work together with Ex Libris to produce an out-of-the-box analytics dashboard for librarians. The aim of the group was to "Identify, discuss and assist in the delivery of a Librarian Dashboard of key reports useful to a general range of Leganto customers, with a development timeline aiming for delivery at the end of Quarter 1 2019."

This presentation will discuss the steps the group took to create the dashboard as well as a demonstration and explanation of the reports in the dashboard. 

Intermediate

Conference

Introducing the Provider Zone! In this session we will introduce a new concept in Alma which will allow Content Providers to create & manage their content offerings directly within the Community Zone! How does this benefit the Community? The Provider Zone will enable Ex Libris & Providers to present a more accurate reflection of your purchased content in the Community Zone, while maintaining quality & improving ingestion timelines.

Intermediate

Conference

Take part in this session to learn how your discovery service can meet the expectations of today’s library user. You will learn about the various ways to further expose your library materials by using smart services, discovery in context & enhancing the user experience.

Primo

Intermediate

Conference

Conference

Join us on a journey to explore the world of Content. We will review our activities over the past year & our plans for the coming year, sharing new developments, strengthened collaborations & growing scope.

Content (KB, Index, Ulrichsweb)

Beginner

Conference

Update on new and upcoming features. How can you fully migrate your digital asset management to Alma D, using OTB utilities? Includes several case studies of institutions who shut down their DAM systems following migration to Alma.

Alma

Intermediate

Conference

Mastering sets can help you get the most out of Alma, whether it's making bulk changes or keeping track of frequent search queries. In this session, we will discuss the basics of creating & maintaining sets, as well as several concrete use cases to take your everyday workflows & processes in the library to the next level. Join us for a discussion & demonstration of this game-changing Alma feature.

Alma

Intermediate

Conference

In late 2018, ProQuest announced the development of Rialto, a groundbreaking approach to unify selection and acquisition in academic libraries. Built on top of the Alma platform, Rialto will create a comprehensive marketplace with content from a variety of publishers and platforms to streamline a library’s purchasing workflow. Rialto will give libraries:

• Outcome-driven recommendations to predict usage and value of purchases
• Analytics embedded in workflows for better decision-making
• Comprehensive data for reporting back to faculty and other constituents

ProQuest is currently working with a group of well-known universities all over the world to develop Rialto. Join us for an early look at this unprecedented solution that will change the way libraries select and acquire content.

None — General Audience

Conference

Leganto places the library at the center of teaching & learning. It provides enhanced ability to manage course reserve reading lists on the Alma platform & improves library productivity. Integrations with Alma and your campus learning management system provide a seamless experience for students. Join us for a live demonstration of Leganto for both library staff & instructors.

Beginner

Conference

Commencing as an early adopter of Ex Libris' Leganto product, Leganto was successfully implemented into the Curtin University community in 2016.
In 2017 Curtin Library agreed to participated in an Ex Libris “proof of concept” project to investigate the correlation between students’ success and their Leganto activities. The aim of this project was to determine if it was possible to identify students who may be likely to struggle and, therefore, provide an opportunity for early intervention to help them succeed.
This learning analytics project, using data mining and machine learning algorithms, is a digitally transformative investigation into whether a predictive model can be built that could play an important role in student retention efforts.
This presentation will discuss the methodologies and findings of the “Predicting Student Success with Leganto” project conducted between Ex Libris and Curtin University Library.

Leganto

None — General Audience

Conference

An introduction to the basic features of Primo Analytics.

• Primo Analytics interface
• Creating a basic report
• Scheduling a report
• File management 

Beginner

Conference

Join us to learn what's new in Primo VE & what’s coming throughout 2019. You will hear about the ways that Primo VE leverages the information in Alma to provide a more powerful unified system, streamlining processes & providing you more control to shape the discovery experience by easily exposing your library resources.

Primo

Intermediate

Conference

Join Ex Libris for a Rosetta Product Update, overview of the Roadmap & an opportunity for Q&A.

Rosetta

Intermediate

Conference

Our users tell us that it’s often difficult to find the resources they want in Primo. Primo is not their first choice for library resource discovery; they prefer subject databases, Google scholar, Google, or Wikipedia

In 2017 Monash University started a project to understand how to customise Primo to improve our user’s discovery experience.

We used data sourced from Primo user logs, and from Google, Primo and Alma analytics, to develop two beta Primo test environments for use in usability testing.

We collaborated with Subject Librarians and Technical services staff to organise and analyse the UX test data, and then redeveloped Primo based on these findings

In this presentation, we’ll describe our findings on user search behaviours, how this influenced the development of our new Primo front end and the work we’re doing post release, to further refine and improve our user’s experience when searching in Primo.

Suggested audience: Library systems and customer service staff.

Primo

Intermediate

Conference

Conference

Provide an overview on Alma UX continuous improvement. What are the new system wide tools we provide & plan to add. Our plan to address pain points in various workflows. And ... Metadata Editor new UI & improved workflows.

Alma

Intermediate

Conference

The changing role of library print collections requires that we use data to improve weeding, relocating and withdrawing. This presentation will show how the University of Auckland Libraries and Learning Services has used the Alma Analytics dashboard as a visualisation tool which enables collection managers to make data-driven decisions.

Following the implementation of the new Service Delivery Model, library processes and spaces required huge reshaping in a short period. Quick answers had to be found to questions, including: which titles support current teaching and learning activities; which were used in the past but are no longer relevant and how many are duplicated in different locations?

The presentation will show the dashboard which has been created to help our collection team to analyse data, model different scenarios, and present them to stakeholders. It will also look at restrictions we overcome to create optimised actionable lists.

The presentation will conclude with an overview of lessons learned and future directions.

None — General Audience

Conference

Whether you are new to IGeLU or not, please join us as we talk about the benefits of IGeLU membership. We will talk about what the International Group of Ex Libris Users (IGeLU) can offer to you and your institution.  

None — General Audience

Conference

Almost all students own or regularly use a smartphone & a laptop, with smartphones being the most commonly used device. The use cases & potential to connect with students via on-the-go, personalized services has never been so real. Join this session to learn how institutions around the world are leveraging Ex Libris campusM, a native mobile app & responsive portal, to increase recruitment, engagement & success initiatives.

CampusM

None — General Audience

Conference

Join us for a Product Update to learn about the latest Leganto enhancements & discover what is on the Leganto roadmap. We will also provide an opportunity for Q&A.

Leganto

Intermediate

Conference

LIBstick (Library Sticker) is a simple and quick template-based service to print book labels. It was developed by Technion Library IS (Information System) as a SaaS based that allows for reduced installation effort, gathering statistics, and template reuse.

Libraries need to print spine labels for their analog book collections. Ex Libris Alma, a world's leading library management solution (~1500 users) is missing this functionality. Ex Libris recommends SpineOMatic - a limited, free solution with no support. The Technion library team developed LIBstick to answer this need. The Alma community worldwide, can benefit from using LIBstick.

None — General Audience

Conference

Join this session to learn more about the new Ex Libris resource sharing solution & the acquisition of RapidILL & how these two developments will fuel a revolution in the market.

None — General Audience

Conference

The Tel Aviv University libraries migrated to ALMA in August 2018. The transition was an opportunity for a complete synergy between ALMA and the University's ERP system.

Most of the libraries' acquisition functions were managed using the ERP system, and our set goals were to enhance and improve our work by making the best use of ALMA's capabilities, particularly in merging workflows, deriving analytics, and streamlining our communication channels with our vendors.

We analyzed and examined multiple options along the full spectrum of possible synchronization methods between the systems, ranging from working in the ERP and updating ALMA as a read-only system in that regard, to the complete opposite (ALMA writing all acquisition information), including intermediate options in which some aspects are managed in the ERP while others are controlled through ALMA.

This session will present the examined options' pros and cons, and describe the selected solution and its implementation.

None — General Audience

Conference

Resource Sharing (RS) services (Document Delivery, ILL, etc.) are becoming more intuitive and responsive to user needs, however, users either accidently stumble upon or must be recommended the service in order to know it exists.

Much research has been conducted on user experience of discovery services particularly involving known items or for exploratory searches. But a lesser investigated aspect is on understanding user preferences and motivations for the uptake of Resource Sharing services. Better understanding will result in opportunities to provide a more seamless Resource Sharing service.

The presentation will explore simple methods for using Alma, Primo and Google Analytics to gather evidence and a survey to deepen knowledge about user behaviour and motivations when searching and requesting resources. The methods explored can be adopted and adapted by other institutions in order to gain insight into their unique user population and promoting their Resource Sharing service.

Primo

None — General Audience

Conference

CQ University went live with Alma and Primo in late 2016. Over the next year, Library staff received many anecdotal reports of electronic resource access problems, particularly for off-campus users, but due to limited staff experience with Alma/Primo and time, the cause of these problems was not identified. A new librarian position was created in early 2018 primarily to investigate and fix electronic resource access problems. This presentation looks at the approach and methods used to identify linking issues and the strategies used to fix these problems. Issues identified include incorrect electronic service configuration (parsers, static URLs and proxy), problematic Primo behaviour, EBSCO authentication configuration, a faulty link resolver plugin and EZproxy configuration issues. Resolving the issues involved making internal system configuration changes as well as working with vendors, particularly Ex Libris and EBSCO, which is ongoing due to the complexity and scale of the problems.

Intermediate

Conference

The University of Southern Queensland Library took a fresh approach in the implementation of Alma and Leganto in 2018 and 2019. By fully exploring the potential of working with systems and groups outside of the library eco-system, the project team was able to deliver a value added experience with several initiatives which we believe to be new and innovative. By focusing the Alma implementation on student experience and aiming to encourage and support positive behaviour, the team was able to bring fresh approaches to lending, which have had a dramatic impact. When implementing Leganto, the focus was on improving the experience for faculty members and for students.  With this service focus, the team was able to work with the University's course specifications process, and with the learning management system course rollover process, to deliver a pre-populated basic reading list for all courses with no intervention required by faculty.  

Beginner

Conference

Fulfillment in Alma encompasses a range of activities, from traditional circulation to resource sharing & more. The configurations powering these Alma workflows allow the library to adjust policies & rules in a centralized and streamlined manner, but understanding how to do this can be complex. Join us for a demonstration and discussion of fulfillment configuration in Alma.

Alma

Beginner

Conference

Update on the activities of both the Analytics and Interoperability Working Groups.

None — General Audience

Conference

An opportunity to hear about the latest developments around authority control & to ask questions.

Alma

Intermediate

Conference

cloudLibrary is evolving to make the overall library self-service experience better! With three powerful modules that support service models and community needs, libraries can offer users an intuitive and engaging digital experience that seamlessly complements physical library circulation activities.

Other: Cross-product / General / Strategic

None — General Audience

Conference

This presentation is about the Alma implementation at the Free University of Bozen-Bolzano (Italy). The Free University of Bozen-Bolzano moved to Alma as early adopter at the beginning of 2013, to Leganto in 2016 and in 2019 joined the Esploro early adopter programme. Since 2013 other libraries of the region migrated to Alma and nowadays libraries from different organizations are managed in one single Alma institution. Joining libraries serve research institutes, museums, schools and departments of the public administration and manage a wide range of materials from manuscripts to electronic resources.

With the goal of reducing cost, bringing economies of scale and keeping the administration of the services simple and efficient it has been decided not to implement a network. Challenges and limitations in the management of user data and workflows within acquisitions and electronic resources management, as well as advantages for the business areas referring to resource management, fulfillment and analytics are discussed.

Intermediate

Conference

Come and learn what the Primo Working Group has done the last year, and what our plans are for the future. We'll discuss the Primo NERS request process, the Primo VE report, and more. 

None — General Audience

Conference

Cal State East Bay is consistently ranked as one of the most diverse campuses in the United States. The presenters decided to talk with their diverse student body, especially first generation college students, to understand their experience with and reaction to Primo. Rather than observing students complete tasks, the presenters were interested in learning about the user’s perspective of the tool in terms of inclusivity and approachability.

The presenters held focus groups of students in February 2019 to elicit reactions about Primo and presented those results at ELUNA in May 2019. Then, they implemented some changes and embarked on a two-tier assessment: 1) they followed up with the original focus group participants for their perspectives on the changes; 2) they held additional focus groups, both in person and online, to reach as many students as possible.

The presenters will share the results of their follow-up study and inspire you to listen to students’ experiences.

Primo

None — General Audience

Conference

Join us for an update on campus mobile solutions, new technologies in the field & features impacting student & staff engagement. This session will highlight campusM features, give an overview of the roadmap & offer an opportunity for Q&A. 

CampusM

Intermediate

Conference

This presentation is a call to take a step back to remind the audience that while we move forward using technology to help us manage libraries, it is important that we uphold the fundamentals as they are the pillars guiding our selection of tools and strategies. The presentation is about 30 minutes with additional time for Q&A which may allow clarification or elaboration of the issues.

Mr Pitt Kuan Wah is the former Director of the National Archives of Singapore & the Head of ISEAS (Institute of Southeast Asian Studies) Library, Singapore. He has played a major role in shaping the archives landscape of Singapore & continues to be an active consultant in digital archives matters.

Other: Cross-product / General / Strategic

None — General Audience

Conference

The closing session will include an announcement about the conference host city for 2020. The results of the Steering Committee elections will also be announced.

Other: Cross-product / General / Strategic

None — General Audience